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Free Online Marketing Survey Templates
A marketing survey can be used by small and large businesses to take their operations to the next level. It is a reliable method and strengthens your marketing when you professionally analyze the collected information. In this way, you can find the needs of your target market.
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38 templates are listed in this category
Market Research Survey Template
Companies use market research surveys to easily collect data about market conditions, customer behavior, and other competitors. This free and fully customizable market research survey enables businesses to:
Testimonial Form Template
A testimonial form template is a ready-to-use form that companies can use to collect customer feedback and success stories related to a product or service. This free testimonial template helps businesses of all scales to:
Product Research Survey Template
If you plan to introduce a product to the market, doing market research is a must to ensure success. With a product research survey, you will know the issues people are having and see if your product can provide a better solution. Use the free product research survey template on forms.app to understand the market needs today!
Customer Satisfaction Survey Template
Having happy customers often means having happy managers and successful businesses. So, in order to increase your sales, you have to find various ways to ensure customer satisfaction. And a customer satisfaction survey provides a great way to collect feedback from buyers. Get started today with forms.app’s free customer satisfaction survey template and improve customer experience in no time!
Mobile Banking Survey
Banks can use a mobile banking survey template to get consumer feedback on their experiences with mobile banking apps. This mobile banking survey template comes with a list of questions that can be customized to match the particular requirements and objectives of the bank.
Product Survey
Product surveys are used to evaluate a product to be released or a product that has already been released. The questions in a product survey aim to collect various opinions about the product, from product idea to packaging, from marketing to price policy. With this product survey template that forms.app provides free; you can measure customer experiences about your product and develop or adjust it accordingly.
Pricing Survey
A pricing survey template can be used to find out how much their rivals are charging for comparable goods or services. Businesses who wish to make sure they are competitive in their industry or that are thinking about modifying their own rates can use forms.app to create their pricing survey template for free.
E-commerce Survey
It is a well-known fact that selling your products online contributes a great deal to your business. There are tools to facilitate the process of online selling, and forming an e-commerce survey is one of the most effective tools. Without any complications, you can create and e-commerce survey template and start selling your products online at forms.app!
Churn Survey Template
Sometimes, customers can leave or stop using your products or services. While this is a natural event, you need to know the reasons why they leave. This will provide you with valuable insights and help you improve your products and services. So, get started with forms.app’s free churn survey template and create your survey today.
Social Media Survey
Learning about your target audience's social media habits is now easy with forms.app. You can create or customize ready-made social media surveys, evaluate your marketing plans, and easily choose suitable clients for your advertisements. Additionally, creating forms and surveys is free with forms.app.
Marketing Poll
A marketing poll template is best for organizations to gather customer information. You can add new questions, change the questions, and customize your form design after opening this ready-made marketing poll template. Just click the ‘‘Use Template’’ button and to get started.
Brand Personality Questionnaire Template
Every company and organization has a brand identity, a set of traits that people attribute to that specific company. In order to follow a wise marketing and brand strategy, companies have to understand their brand first. forms.app offers a brand personality questionnaire template to help you create your questionnaire quickly. By creating a brand personality questionnaire, you can ask precise questions and understand brand personality.
Consumer Demographic Survey
With the developing technology, the marketing of products or services changed. And the best option for sellers adapting the changes immediately. In order to become a part of this online market, you have to be very considerate about your target client. forms.app helps you to gather valuable information with a consumer demographic survey.
Brand Identity Survey
Use this free brand identity survey template to create your survey and conduct a research about the brand's goals, concerns, or general issues! You can change the questions or add new ones according to your needs. Customize it to match your business and add your business logo. Click the ‘‘Use Template’’ button!
Customer Needs Survey Template
Meeting customer needs is essential for every business, but they can change over time. So, you have to check customer needs regularly to develop an effective business strategy. And a customer needs survey provides one of the best ways of doing this. Start creating your survey form and collecting data now with forms.app’s free customer needs survey template!
Website Feedback Survey Template
Do you want to learn what your visitors think about your website? If your answer is yes, then use a website feedback survey and enjoy getting feedback automatically. You can embed your questionnaire to your website easily in a pop-up page, full page form, or a part of the page. Open this free website feedback survey template today and gain valuable insights.
Concept Testing Survey
When it comes to launching a new product or service, it is crucial to ensure that it resonates with your target audience. Use the concept test survey template to collect feedback and get an idea of how well your idea is received by potential customers to create your concept testing survey right now!
Brand Attributes Survey
If you want to research your brand, this accessible brand attributes survey template is for you! This effective brand attributes survey lets you know how customers interact with your brand and products. You can start using this brand attributes survey template with just a few clicks.
Fashion Marketing Questionnaire
To survey how people react to fashion advertising/marketing, use this fashion marketing questionnaire template to create your own. You can make changes in font, background, questions, and even add pictures to make your questionnaire eye-catching. Check out forms.app now to get started with free fashion marketing questionnaire template and no-code features.
Brand Awareness Survey
Brand awareness is essential for organizations. Use this brand awareness survey template to measure your brand awareness! You can edit this easy-to-use brand awareness survey template with dozens of themes and add your brand's logo to your form. Click the ‘‘Use Template’’ button and start using this brand awareness survey sample!
Marketing Research Survey
As a business owner, marketing research is essential for you. Use this free marketing survey template to create your survey and gather information from your customers! You can customize it with dozens of themes on forms. Click the ‘‘Use Template" button to start using it!
Toy Survey
Toys are indispensable entertainment products for children. Create your online survey with forms.app to research this market and create new products based on the results. With the free plan, you can access all smart features and don’t need any technical knowledge. Choose the free toy survey template to create your survey!
Car Buying Survey
Buying a car is costly, and identifying the preferences of potential car buyers is important for marketing. You must learn about your customer's wants and needs to improve your sales strategy. Use the car buying survey template to collect your target audience's opinions and create your survey for free!
Customer Loyalty Survey
As a business owner, customer loyalty is essential for you. Measure your customers’ loyalty with this free customer loyalty survey template! You can easily customize it, change the questions or add new questions with the drag-and-drop feature. Just click the ‘‘Use Template’’ button and start using it.
Marketing Questionnaire
If you are an organization or a business owner, you can use this easy-to-use marketing questionnaire template for market research. You can customize this free marketing questionnaire, change the questions or add new questions on forms.app. Just click the ‘‘Use Template’’ button and start using it.
Online Shopping Questionnaire
If you are an online store manager, you can collect feedback from your customers by using an online shopping questionnaire template. The online shopping questionnaire lets you quickly gather customer feedback and improve your store. All you have to do is click the ‘‘Use Template’’ button.
Vendor Satisfaction Survey
A vendor satisfaction survey is used to gather feedback from vendors or suppliers about their experience working with a company. It can help a company understand how well they are meeting the needs of their vendors and identify areas for improvement. With forms.app, you can create your survey in no time at no cost!
Branding Questionnaire
Are you looking for a tool to make your brand visible and create your brand identity? This branding questionnaire template can help you with that. forms.app offers this questionnaire template and many unique features, as well as various sharing options. To start creating your form, just click the ‘’Use Template’’ button.
Product Quality Survey
Businesses can use a product quality survey template to collect consumer input to learn their opinions on the product. You can create your product quality survey for free with forms.app to ask about the customer's overall pleasure with the product, its dependability and durability, and any concerns or problems they may have had.
Digital Marketing Quiz
Digital quizzes are a great way to test knowledge about digital marketing concepts, trends, and strategies. This digital marketing quiz template makes it simple to engage your audience and evaluate their understanding. Click the “Use Template” button now to get started for free!How to use online marketing survey samples
Follow the three easy steps below to import the template into your account, customize the questions, and quickly share the quiz on your website or social media.
2. Customize as you like
Add or remove questions through forms.app's drag-and-drop interface and match your brand style.
3. Share it on all channels
Embed it on your website in 6 different ways or share your form across all social media channels.
Need a custom marketing survey example?
Just tell us how you would like a custom marketing survey form tailored to your specific needs. forms.app’s free AI form builder will create a custom form template for you in seconds.
About the marketing surveys
Marketing surveys are structured questionnaires used by businesses to collect actionable insights directly from their target audience. They help understand customer needs, preferences, behaviors, and satisfaction levels. Thanks to these forms, companies can make grounded decisions about products, pricing, branding, and strategies.
Every template you choose on this page already comes with specific, similar fields. These common fields include the following:
- Multiple-choice fields: To measure preferences and choices.
- Open-ended question fields: To collect detailed customer feedback.
- Rating scales: To evaluate satisfaction or opinions.
- File upload fields: To gather images or documents.
- Contact fields: To identify and follow respondents.
- Media & structure fields: To improve survey clarity and flow.
- Custom themes & design: To match brand identity.
Who should use these marketing survey templates?
Marketing surveys can be used by various professional groups for a range of purposes. Here are 10 groups that use online marketing surveys to collect vital feedback and improve their overall service quality.
Startups
Startups use marketing surveys to validate ideas, understand early focus groups, and shape products before investing in large-scale growth.
Small Businesses
Small businesses collect customer feedback to improve services, refine offerings, and make marketing campaigns with limited budgets.
Large Enterprises
Large enterprises run large-scale surveys to track brand perception, customer satisfaction, and market trends across different regions.
E-commerce Brands
E-commerce brands use surveys to understand shopping behavior, product satisfaction, and reasons behind cart abandonment or repeat purchases.
Marketing Agencies
Marketing agencies conduct market research survey templates on behalf of clients to gather audience insights, test campaign concepts, and measure the performance of marketing strategies.
Product Teams
Product teams rely on marketing surveys to test features, evaluate usability, and align product and service development with existing customer expectations.
SaaS Companies
SaaS companies use surveys to understand user engagement, churn reasons, and feature demand throughout the customer lifecycle.
Nonprofit Organizations
Nonprofit organizations use surveys to understand supporter motivations, campaign impact, and donation behavior to better plan outreach.
Event Organizers
Event organizers collect feedback to evaluate event satisfaction, competitive analysis, and pain points for future improvement.
Can I customize the survey questions?
Yes, you can change every element of the survey through forms.app’s drag and drop interface and multiple question types after clicking the “Use template’’ button.
What types of surveys are included?
In this page, you’ll find a vast collection of marketing survey types suited to your needs. While there are very niche templates, there are also commonly used ones such as customer insight, brand & awareness, market & audience research, product & pricing, lead & growth surveys, and more.
FAQs
Do I need experience in research or analytics to use these templates?
No, you don’t need any prior experience in research or analytics. forms.app marketing survey templates are designed to be beginner-friendly, with ready-made questions and a drag-and-drop builder. You can easily customize questions, collect responses, and review results without any technical or analytical background.
Can I use these surveys across different channels?
Yes, you can use these surveys across different channels. With forms.app, you can share your surveys via direct links, email, social media, QR codes, or embed them on your website. This flexibility allows you to collect responses wherever your audience is most active.
How do I analyze survey responses?
Once you have completed your survey, you’ll have a dedicated results page to review responses. There, you will have access to AI insights, Statistics, and Responses. Here is what you can do with them:
AI Insights
AI Insights is an innovative feature that enables you to analyze online survey responses with AI. You can get general trends, related charts, key points, and suggestions, and ask more questions about the analysis.
Statistics
Statistics offers a number of valuable data for you, as a form owner. Once you are in Statistics, you will be able to see data about your form, respondents, and answers. Additionally, you will have access to data on device types, platforms, locations, scores, and more.
Responses
In the Responses section, you have two viewing options: List and Grid view. After selecting and viewing a submission, you can print it, add a note, or send it to the trash. You can view the percentages and get a general idea of the submissions on the statistics page. Also, you can download your data as .xls or .csv files.
Can I reuse the same survey for multiple campaigns?
Yes, you can reuse the templates for multiple campaigns after customizing a form template in forms.app, you can reuse it for different campaigns, groups, or locations without recreating it from scratch.
Can I share these templates in multiple languages?
是的! If your audience speaks different languages, you can add multiple languages and let people choose their preferred language when they open up your form. Please note that this feature is available only on Pro and Premium plans.
Can I get notified for new submissions?
Yes! You can be notified immediately via email when the form is completed. To do this, click the “Settings” button on the edit page. Once the settings menu is opened, you will see the Notifications option on the left side. Finally, toggle on the email notification switch after clicking on the “Notify Me’’.
Can I embed these templates directly into my website?
Yes, you can embed your forms on your website flexibly without codingwith forms.app. After you choose one of the handy embed options, you can make the necessary adjustments, such as height, width, button colors, etc., and place the code into your website!