Complaint Forms

Bad experiences in the workplace can affect employee productivity. Similarly, some customers may stop using your product or service after having a rough time with using it. So, you should collect all the data about these problems to solve them. One of the best ways of doing this is to provide customers with easy-to-fill online complaint forms. By simply filling out the form, they can let you know about the problem they are having.

On forms.app, you can add custom questions to get different details of the complaints. This way, you both can provide them immediate customer support and learn the problems & their roots. Once you know the causes, all you have to do is make some modifications to ensure full customer satisfaction. 

As you will receive negative aspects of your product, you will know which points you should fix immediately. But collecting complaints online will give you more opportunities. When people file a complaint, you can ask for their phone numbers, email addresses, or order number, if any. By doing so, you will be able to contact the customer immediately after the date of the complaint. So, you can easily save your brand image and develop healthy relations with your customers.

forms.app offers various complaint form templates and practical features to help you create better forms in a short time. You can easily select a template and modify the questions to have your custom form. In fact, by using forms.app’s expertly designed customer complaint form templates, you may share your form without even changing anything. However, in order to receive optimal results, you may want to edit some questions according to your goals.

Making it hard to file a complaint may cause more complaints. So, you should make your complaint forms simpler and cleaner for your audience. Once you have opened a consumer complaint form sample, you will have many options regarding the content or the appearance. By changing a few things in your form, however, you can easily make this process easy for everyone.

• First of all, make sure to add a question for the complaint type. This will help you sort the responses accordingly and reach people who need immediate support. 
• Second, you should ask for a service, product, or order no to get more information before contacting the customers. 
• And lastly, you may provide a free space where people can write their experiences in detail. As a result, you will have better responses that you can work on and fix all the issues. Browse the free complaint form templates on forms.app and choose the best one for your needs now!

Create online forms with ease, customize your form’s fields, design, and privacy options within a couple of minutes. By adding some of many types of form fields for all needs with forms.app’s drag and drop form creator screen, you can also create online surveys and exams. 

Powerful features: 

• Conditional logic 
• Create forms with ease
• Calculator for exams and quote forms
• Geolocation restriction
• Real-time data
• Detailed design customization

You can integrate the forms and surveys you created on forms.app with many third-party applications via forms.app's direct integrations and Zapier. These applications and integrations include creating or modifying a sheet on Google Sheets every time your form is submitted and creating a deal on Pipedrive for an order you received or a generated lead. 

There are no limits and boundaries when it comes to creating online forms, surveys, and exams with forms.app! You can choose one of many types of templates, create a form, and get started right away! Once you start with a template, you can easily customize your form fields, form design, and many other attributes!

You can share your forms in any way you like. If you want to share your form and collect responses through your form’s unique link, you can simply adjust privacy settings and copy-paste your form link anywhere. And if you would like to embed your form in your website, you can easily copy and paste embed code in your website HTML.

On forms.app, you can customize your form’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your form theme by choosing your own colors or picking one of many ready-made themes.