Intercom

Intercom is a customer communication application that helps you understand and communicate with who is using your product, service or website. By using Intercom, you can identify your customer profile, categorize it or detect what they are doing on your website.

Integrating forms.app and Intercom gives you the advantage of being able to create a lead and then update the lead's information. You can also create a new user in your Intercom app and give him a tag for an event later on.

How to connect your forms with Intercom via our native integration

When forms.app and Intercom are directly integrated, you can create conversations and contacts from your form responses.

What you need to get started:

● forms.app account

● An Intercom account

Click the 'Use This Integration' button.
When you are taken to My Forms, edit a form or click the add integration button on the form card.
If you followed the editing steps go to form settings and click on integrations.
Enable Intercom integration.
Make your integration settings.

Integrate your forms.app forms directly with Intercom and expands your customer support and lead generation!

How to connect your forms with Intercom via Zapier

When you integrate forms.app and Intercom via Zapier, you can create new users and update their information. You can then divide these users into different groups and give each one a tag. In case of any change, you can obtain user data by updating the existing information on your forms.

Here are what you need to get started:

A forms.app account
A Intercom account
A Zapier account

How to set up this integration?

Click on the ‘Use This Integration’ button.
When you are redirected to Zapier’s page, click on the “Connect forms.app + Intercom” button.
Log into your Zapier and forms.app accounts.
Follow the simple steps to set up the integration you like.
Finalize the integration and activate the Zap.

Intercom integration will give you professionalism and speed in customer communication!