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Zoho Desk

Zoho Desk is a help desk application where you can record your customers' complaints, opinions and suggestions from different communication channels. When you use Zoho Desk, you can identify problems faster, find solutions and increase customer satisfaction.

Thanks to forms.app's integration with Zoho Desk, you can access customer feedback faster and take action accordingly. You can also create a standard response for notifications of similar content and email this standard response to your chosen comment.

How to connect your forms with Zoho Desk via Zapier

With Zoho Desk and forms.app integration via Zapier, you can create new tickets for customer requests, add a comment to a ticket you choose or send an e-mail, update an existing ticket or create a new account. Thus, you create a routine related to your workflow and create a more professional layout.

Here are what you need to get started:

A forms.app account
A Zoho Desk account
A Zapier account

How to set up this integration?

Click on the ‘Use This Integration’ button.
When you are redirected to Zapier’s page, click on the “Connect forms.app + Zoho Desk” button.
Log into your Zapier and forms.app accounts.
Follow the simple steps to set up the integration you like.
Finalise the integration and activate the Zap.

That’s all! Now, you can integrate forms.app with Zoho Desk on Zapier to automate user support processes.