Frequently Asked Questions

What is forms.app?

forms.app is an easy-to-use form builder application that will help you create your forms in no time. Thanks to its clean and user-friendly interface, you will be able to create complex and stylish forms without writing a single line of code. Learn more about it here.

How can I create my first form?

The user-friendly interface of forms.app will enable you to create your forms without any coding. It is also possible to create your first form without even signing up. Simply open a template or start from scratch, add and edit form fields, customize your design, and select a sharing method to show your form to an audience. Visit our article on creating your first form for more details.

How Can I use forms.app on mobile?

It’s easy! all you have to do is find forms.app on Play Store or App Store and hit the install button. After installing forms.app to your phone or tablet, you will be able to view your forms, create new ones, and track the response wherever you are and whenever you want. See the related article to learn more about using forms.app on mobile.

Can I use forms.app for free?

forms.app offers a free plan that you can use for a lifetime. The free forever plan includes great features such as collecting payments, using conditional logic, and integrations. It is possible to easily create free and complex forms in minutes. Along with the free plan, we have 3 different paid plans that are specifically designed for your needs. Visit the related article to learn more about the subscription plans and check out our pricing page.

Why can’t I log into my account?

It feels terrible if you try to log in but cannot for whatever reason. And if this is the case for your forms.app account, there may be more than one reason for this issue:

1- You may have forgotten your password (see how to change your forgotten password)

2- Your email address or username may be wrong (Visit here to see what you can do)

3- Your account may be suspended (if that’s the case, you can contact us and submit more details)

What happens to my data when I downgrade my account?

When you downgrade your account, your data is still safe and secure. Your data will be backed up and stored so that you can access it whenever you upgrade your account again in the future. Until you upgrade your account, you will be able to see the first 1000 responses without any issue. Learn more about it here.

How can I collect payments?

On forms.app, you have one of the most convenient ways to collect payments and donations online. For collecting international payments, all you have to do is add a payment field and connect Stripe and PayPal accounts to your forms. Learn more about this topic now by visiting our article on “how to accept payments?”.

How can I embed my forms into a website?

You have created great-looking forms! And now, it is time to share them with people. Easily adjust the form size and embed your forms by following a few simple steps:

1- Open the Share page and find the Embed as Iframe option below

2- On the embedding page, adjust the height and width sizes for your web page

3- After you are sure the form looks good both on desktop and mobile, copy the Iframe code on the share menu

4- Finally, add your form as an HTML code to your web page

That’s it! You can visit our article on embedding forms and see how to do it with examples.

Will my subscription be renewed automatically?

Yes. After you upgrade your subscription plan, it will be automatically renewed on the expiration date. Visit here for more information.

Please check out other articles to learn how to cancel your subscription😥  or how to upgrade your plan🤗.