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Spot-on guides on how to use and make the most out of it.

I can’t log into my account

When it rains it pours and now you can’t log into your account. In this case, there may be more than one reason for the trouble. Let’s take a look at all of them!

1- You may have forgotten your password

Sometimes you may lose or forget your passwords. If the same happens for your account, it’s as easy as apple pie to reset your account password. See how to reset your password when you lose or forget it.

2- Your email address or username may be wrong

Yes, the email address or username you’re writing down may be wrong. In such cases, try to find your correct email address or username. For example, if you have a Public form, you can see your username within the URL of it. If you need additional help, feel free to contact's Support Team.

3- Your account may be inaccessible

If you have violated our Terms of Use, we have the right to terminate your account permanently. Should you think this was an undeserved action, you can contact us and submit more details.

In addition to the points above, if you need further assistance, feel free to reach out anytime!