I can’t log into my account

When it rains, it pours, and now you can’t log into your forms.app account. In this case, there may be more than one reason for the trouble. Let’s take a look at all of them! 

1. You may have forgotten your password

Sometimes you may lose or forget your passwords. If the same happens for your forms.app account, it’s as easy as apple pie to reset your account password. See how to reset your password when you lose or forget it.

2. Your email address or username may be wrong 

Yes, the email address or username you’re writing down may be wrong. In such cases, try to find your correct email address or username. If you need additional help, feel free to contact our Support Team. 

An image showing an example of a warning message when you enter the incorrect username or email address

3. Your account may be restricted

If you have violated our Terms of Use, we have the right to terminate your account permanently. Should you think this was a false positive, you can contact us and submit more details.

4. You may have deleted your account

If you have previously deleted your account, you will get an error message when you try to log in later. If this is the case, you can create a new account with the same email address.

An image showing the warning message when an account is deleted

In addition to the points above, if you need further assistance, feel free to reach out anytime!