1. Import into your account
View this customer satisfaction survey template and click on "use template" after making sure this is what you are looking for.
View this customer satisfaction survey template and click on "use template" after making sure this is what you are looking for.
Add or remove questions through forms.app's drag & drop interface and match your brand style.
Customize the URL, change the access levels, create a QR code, or get the embed code.
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Customer satisfaction plays a crucial role in improving your products and eventually increasing your sales. If customers are satisfied and have pleasant experiences with your products or services, you can become regular and loyal customers of your company. With constant feedback, keeping the existing customers and maintaining a good customer experience will be possible and become easier. Here are some reasons listed to help you see how beneficial it can be to use an online satisfaction survey:
Sometimes measuring customer satisfaction can be a little tricky. This is true, especially if you are unsure about what questions to ask and how to ask them. But a few points will help you create excellent online surveys for your business. Further, forms.app’s completely free survey templates to measure customer satisfaction, and handy features will get you started instantly.
The customer satisfaction survey template comes with all the standard questions you may need to measure the satisfaction rate of your clients. However, you may need to add custom questions in order to optimize your survey better for your business. This way, you will have more clear and more accurate results. And thanks to its advanced yet easy-to-use options, editing your survey on forms.app will only take a couple of minutes.
In addition to the practical editing features, forms.app also offers quite helpful and quick options for designing your survey. For starters, the template for the customer satisfaction survey has a professional-looking and basic design. So, you can use the survey sample without changing how it looks or customize it to make it truly yours. After opening the sample, you will have immediate access to a free library of themes and advanced design options. But there is more! Thanks to forms.app’s user-friendly interface, you will easily edit or design your survey without any coding experience!
Once you have completed your customer satisfaction survey, you will have various options about the survey itself and publishing. For example, you can enable a thank-you page for your customers or send them automated emails about their submissions. Also, you can set a publishing date for your survey. This way, you will collect data during a certain period of time.
Finally, forms.app offers you numerous sharing options. You can easily post your customer satisfaction survey on social media, send them via email to a certain number of participants, or embed it into a website. Create your questionnaire with this customer satisfaction survey template and provide a pleasant customer journey!
Use this template and simply connect it to your everyday apps and enjoy automated workflows.