How can I receive notifications for form submissions?
By setting up notifications, you can instantly be notified of new submissions.
On forms.app, you can send notifications to yourself or the respondent in multiple ways. Since these notification emails can easily be modified, it is possible to create a notification format for each of your forms. Aside from sending emails, you also have the option to receive push notifications for each form submission.
How do I set up self-notifications?
Enabling notifications is quite easy and includes a few simple steps.
1. Click the “Settings” button on the edit page. Once the settings menu is opened, you will see the Notifications option on the left side:
An image showing how to access the Notifications tab by first opening the Settings section
2. Toggle on the email notification switch after clicking on the Notify Me:
An image showing turning on the Email notification toggle in the Notify Me section
3. Email notifications are automatically sent to your email address.
An image showing an example notification mail that you will receive after form submission
How do I set up email notifications for multiple email addresses?
If you like to send notifications to more than one person for each form submission, you can easily do so by adding their email addresses to the notification panel. Please note that you need to have a Basic plan or higher to send multiple email notifications.
1. While you are in the Notify me settings, find the “To” section:
An image showing the “To” section where you can add your email addresses for receiving notifications
2. Enter the new email address you would like to send notifications to and hit Enter or Space:
An image showing the addition of a new email address to the “To” section
3. After adding the email, it will show as an orange label. This means the newly added email owner needs to accept receiving notifications by opening the invite link sent to their email address:
An image showing the confirmation email that will be sent to the person whose email address you added
4. The orange color will turn into purple when the newly added email confirms receiving notifications. After this step, email owners will be notified for each form submission.
An image showing how the email address you just added turns purple, showing that the email address is confirmed and receiving notifications
💡 Not receiving invitation emails? Make sure to whitelist forms.app on your email provider settings or check other folders in your inbox.
5. You can always have the option to remove people from receiving notifications by clicking the cross button next to their email address:
An image showing how to remove the email address from the section by clicking the cross button
How do I customize notification emails?
Additionally, you can customize your email notifications by using variables to make them look more professional and align with your style.
1. Edit the texts you would like to send and add variables by clicking the plus button or typing @:
An image showing the addition of variables of form fields, which you need to add to your email notification message
2. Change the content of the notification emails. Your form title, form url, and answers to the questions are shown in the emails by default. However, you can change the texts and add only the answers you would like to see.
An image showing a customized email notification message
Visit our next article to learn about sending emails to the respondents.
If you have more questions about sending email notifications, contact us here.
If you can't find the confirmation email, please check your Spam folder. If it’s not there either, contact your email provider and ask them to allow emails from sender.forms.app, or add it to your whitelist to ensure future emails arrive in your inbox.
All email addresses added to the notification settings must first be verified and approved by their owners, as this is a security measure to prevent spam and unwanted emails. If an added email address shows an "Approval Pending" warning, it means the address has not been approved by its owner yet, and notifications will not be delivered to that address until approval is completed.
Yes, you can always include the PDF version of form responses by enabling the “Send answers as PDF attachments” setting in your notification settings menu.
Yes, there is a limit on adding multiple email addresses based on your plan. With our free plan, you are able to add one email address per form. With the Basic plan, you can add up to 3 email addresses, with the Pro plan, up to 5 email addresses, and with the Premium plan, up to 10 email addresses.
Due to security reasons, forms.app cannot offer the option of adding images or videos to your email message.
For now, it is not possible; however, we are working on implementing this feature, and it will be available soon.