- Popular Forms
- Application Forms
- Booking Forms
- Consent Forms
- Contact Forms
- Donation Forms
- Evaluation Forms
- Event Registration Forms
- Feedback Forms
- Job Application Forms
- File Upload Forms
- Membership Forms
- Order Forms
- Payment Forms
- Registration Forms
- Report Forms
- Request Forms
- Sign-up Forms
- Subscription Forms
- Agreement Forms
- Complaint Forms
- See all Forms categories
- Quizzes
- Polls & Questionnaires
Customer Success Forms
Here you can find many types of customer success form templates that will help you improve your customer services. You can simply choose one of them and get started to create your own personalized customer success forms.
52 templates are listed in this category

Customer Information Form Template
Gathering information from customers can seem like an overwhelming task, as it requires a significant amount of time. However, a free customer information form template might be the best solution for you since it:
Customer Service Survey
A customer service survey form helps businesses evaluate how well their support team meets customer expectations. Whether you're running a call center, email support, or in-store service desk, this customizable form from forms.app makes it easy to collect honest feedback and boost service quality. Click “Use Template” to get started today!
Customer Service Feedback Form
Online forms are a great chance for an easy way to gather actionable insights about your customer service performance. With this free customer service feedback form template, you can collect, analyze, and improve your service effortlessly. Start using it today to build stronger customer relationships!
Customer Service Evaluation Form
Are you looking for an efficient way to evaluate your customer service team's performance? With forms.app, you can create a customer service evaluation form to gather meaningful feedback from customers. Click the "Use Template" button to get started for free today!
Customer Service Questionnaire Template
Getting a new customer for your business is much more difficult than retaining an existing one. On the other hand, consumers who know your brand will buy your products or services more than new customers. In this case, you should improve your customer service. You can do this easily by customizing forms.app's customer service questionnaire template or by creating one yourself. This service, which will take your company one step ahead in collecting feedback, is completely FREE!
Customer Service Application Form
Are you looking for a suitable customer service application form for your business? Where can you find better than an online form that you edit and design yourself? Register on the professional form builder forms.app and use the customer service application form template for free!
Customer Service Request Form
Customer service is crucial and brings many advantages for building a good brand image. You can create your own form in a very short time by using the customer service application form template. It will help you get all the information you need and your customers will be happy to reach out to you so easily.
Customer Service Questionnaire Form Template
A customer service questionnaire helps you understand what your customers want and improve your business. With customer satisfaction surveys, you can do your market research faster and easier. Select forms.app’s online customer service questionnaire form sample to provide your customers with a better experience from the start!
Customer Service Satisfaction Survey Template
Customer service is essential to creating a customer base and having a nice brand image. Providing good customer service will not only maintain customer loyalty but also bring you more clients. So, by using a customer service satisfaction survey, you can collect valuable information about customer experiences. Open this customer service satisfaction survey template and create a free questionnaire now!
Customer Contact Form Template
You can use this customer contact form template in order to collect the contact information, service requests, and feedback of your customers. A nicely-created customer contact form will always leave a good impression in your customer’s eyes and doing this without needing to code on forms.app will feel even better!
Customer Experience Survey
A customer experience survey form helps businesses gather feedback about overall interactions, service quality, and brand perception. Whether you're running an online store, service-based business, or local shop, this customizable template from forms.app makes it easy to understand your customers' needs. Click “Use Template” to get started now!
Testimonial Form Template
A testimonial form template is a ready-to-use form that companies can use to collect customer feedback and success stories related to a product or service. This free testimonial template helps businesses of all scales to:
Customer Retention Survey
Customer retention is much easier than looking for new customers. You can collect feedback from your existing customers with an online survey to show them that you care about their opinions. Use the customer retention survey template to create your online survey for free!
Churn Survey Template
Sometimes, customers can leave or stop using your products or services. While this is a natural event, you need to know the reasons why they leave. This will provide you with valuable insights and help you improve your products and services. So, get started with forms.app’s free churn survey template and create your survey today.
Customer Complaint Form Template
Complaints are both terrible and great. Encountering a lot of complaints is draining, and alarming. But they do show people areas that they lack in. They provide information on stuff that’s on the other side of things. Use our free complaint form template now to listen to your customers!
Customer Loyalty Survey
As a business owner, customer loyalty is essential for you. Measure your customers’ loyalty with this free customer loyalty survey template! You can easily customize it, change the questions or add new questions with the drag-and-drop feature. Just click the ‘‘Use Template’’ button and start using it.
New Customer Registration Form Template
For almost every business, knowing your customers and recording customer information can be beneficial. And a new customer registration form provides a great and efficient way to do this. When a customer has bought your product or services, you can easily open your online form and ask for some basic information, such as name, address, and contact details.
New Customer Information Form
Online forms are a seamless way to onboard new customers. With this new customer information form template, you can collect essential details quickly and efficiently. Start using this free template to build stronger customer relationships today.
Client Feedback Form Template
Customer satisfaction plays a key role in every successful business. And a client feedback form is the best way to ensure your success. Start collecting feedback with forms.app’s client feedback form template and improve your business!
Net Promoter Score Survey
Businesses can use a net promoter score (NPS) Survey Template to ask customers for feedback on their interactions with the company's goods or services. A series of questions intended to gauge client loyalty and pinpoint potential improvement areas are included in the template.
Customer Testimonial Form
Collecting customer testimonials is a valuable way to improve your business, but it can be difficult to get customers to provide feedback. By providing a simple form for customers to complete, you can collect client testimonials quickly and easily. This free customer testimonial form template can be used to create your own form and improve your products and services.
Tax Client Intake Form
A tax client intake form is an essential tool for tax professionals to efficiently gather client information. Streamline your onboarding process by using this customizable form template to collect vital tax details online. Start managing your clients effortlessly today by clicking “Use Template.”
Help Desk Feedback Survey Template
Customer support is an important key for businesses to have satisfied and loyal customers. Therefore, you should have great support teams that really pay attention to the problems of your customers. And a help desk feedback survey is a great way to be able to ensure and maintain that. So, get started with this free help desk feedback survey template quickly and easily!
Product Feedback Survey Template
Marketing research and collecting direct feedback are among the key points that lead to success. If you have introduced a product into the market, you can easily see how it has affected your target audience with a simple yet effective product feedback survey. Choose the product feedback survey template on forms.app and get started today!
Website Feedback Survey Template
Do you want to learn what your visitors think about your website? If your answer is yes, then use a website feedback survey and enjoy getting feedback automatically. You can embed your questionnaire to your website easily in a pop-up page, full page form, or a part of the page. Open this free website feedback survey template today and gain valuable insights.
Customer Needs Survey Template
Meeting customer needs is essential for every business, but they can change over time. So, you have to check customer needs regularly to develop an effective business strategy. And a customer needs survey provides one of the best ways of doing this. Start creating your survey form and collecting data now with forms.app’s free customer needs survey template!
Intake Assessment Form
To provide the necessary care or services for your target audience, it is crucial to have a deep understanding of their needs and characteristics. You can provide better services to them with an online form. Use forms.app’s free intake assessment form template to create your form!
Return Authorization Form Template
When customers aren’t satisfied with the product or service they purchased, they will want to return it. In this case, you should ensure that they submit their requests with appropriate form templates for excellent customer service. You can do this easily with forms.app. Start using it now!
Customer Pre-Order Form
A customer pre-order form is an online document to collect orders and payments before releasing your product. An online form will save you time and effort when gathering online pre-orders and requests. Click the “Use Template” button now and get started for free.
Customer Review Form
Online forms are a great chance to enhance your business by understanding what your customers truly think. A customer review form is the perfect tool to collect valuable feedback and build stronger relationships with your audience. Use this template for free and start collecting reviews today!Frequently asked questions about Customer Success Forms?
Create online forms with ease, customize your form’s fields, design, and privacy options within a couple of minutes. By adding some of many types of form fields for all needs with forms.app’s drag and drop form creator screen, you can also create online surveys and exams.
Powerful features:
- Conditional logic
- Create forms with ease
- Calculator for exams and quote forms
- Geolocation restriction
- Real-time data
- Detailed design customization
You can integrate the forms and surveys you created on forms.app with many third-party applications via forms.app's direct integrations and Zapier. These applications and integrations include creating or modifying a sheet on Google Sheets every time your form is submitted and creating a deal on Pipedrive for an order you received or a generated lead.
There are no limits and boundaries when it comes to creating online forms, surveys, and exams with forms.app! You can choose one of many types of templates, create a form, and get started right away! Once you start with a template, you can easily customize your form fields, form design, and many other attributes!
You can share your forms in any way you like. If you want to share your form and collect responses through your form’s unique link, you can simply adjust privacy settings and copy-paste your form link anywhere. And if you would like to embed your form in your website, you can easily copy and paste embed code in your website HTML.
On forms.app, you can customize your form’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your form theme by choosing your own colors or picking one of many ready-made themes.
With these form templates, you can collect feedback from your customers & users regarding your services and give them an opportunity to express their thoughts on your products or services. As customer feedback bears a great impact on your decision-making processes, you can easily adjust your processes in the light of the data you received from your customers.
If you are a part of your company’s customer success teams or a customer success manager and looking for a powerful form builder & survey maker tool, forms.app is just for you. Sign up now and start creating your own customer success forms right away!