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Customer Retention Survey

Customer retention is much easier than looking for new customers. You can collect feedback from your existing customers with an online survey to show them that you care about their opinions. Use the customer retention survey template to create your online survey for free!

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Customer Retention Survey

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What is a customer retention survey?

Customers may not always be satisfied with a product or service and may change their preferences. Knowing their opinions in advance can prevent you from losing them. You can easily understand customers' problems, needs, and preferences with a customer retention survey. The survey results will allow you to improve your products or services and create new strategies.

With forms.app's free survey templates and many smart features, your survey will be ready in no time. By easily sharing the survey with your target customers, you will also collect the answers of the methods to retain them. As we all know, ensuring customer satisfaction is the most important part of retaining them.

By using forms.app’s easy and extensive survey creator user interface, you can create online forms, surveys, and exams with less effort than anything else! You can quickly start with a ready-made template and customize it according to your needs or you can start from scratch and build your form with many different types of form fields and customization options. 

Powerful features: 

  • Conditional logic 
  • Create forms with ease
  • Calculator for exams and quote forms
  • Geolocation restriction
  • Real-time data
  • Detailed design customization

Automations between the tools you use are vital as it saves time and deducts tons of workload. Imagine that you would need to transmit data from your form responses to another tool manually. That would be boring and time-consuming distracting you from your real work.

forms.app integrates with +500 third-party applications such as Asana, Slack, and Pipedrive via Zapier. Thus, you can automate your workflows and focus more on enriching your business.

Let our templates do errands for you and let you focus more on critical parts of your forms and surveys such as form fields, questions, and design customization. With over 100 templates, forms.app enables you to create a survey form that you need and customize it according to your needs by using our survey maker.

You can share your forms in any way you like. If you want to share your form or survey and collect responses through your form’s unique link, you can simply adjust privacy settings and copy-paste your form link anywhere. And if you would like to embed your survey form in your website, you can easily copy and paste embed code in your website HTML.

On forms.app, you can customize your survey’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your survey theme by choosing your own colors or picking one of many ready-made themes.