1. Import into your account
View this customer experience survey and click on "use template" after making sure this is what you are looking for.
View this customer experience survey and click on "use template" after making sure this is what you are looking for.
Add or remove questions through forms.app's drag & drop interface and match your brand style.
Customize the URL, change the access levels, create a QR code, or get the embed code.
Just tell us what you’d like to create in a few words. forms.app AI will understand your use case and create a free template for you.
A customer experience survey is a questionnaire designed to collect feedback on customers' interactions with your brand. Businesses use these surveys to identify pain points, improve customer satisfaction, and enhance overall service quality. By using an online survey, you can gather real-time insights and make data-driven decisions.
The questions you ask in a customer experience survey will depend on your business goals. But there are some common topics you can ask questions about, such as:
Use this template and simply connect it to your everyday apps and enjoy automated workflows.