- Popular Forms
- Application Forms
- Booking Forms
- Consent Forms
- Contact Forms
- Donation Forms
- Evaluation Forms
- Event Registration Forms
- Feedback Forms
- Job Application Forms
- File Upload Forms
- Membership Forms
- Order Forms
- Payment Forms
- Registration Forms
- Report Forms
- Request Forms
- Sign-up Forms
- Subscription Forms
- Agreement Forms
- Complaint Forms
- See all Forms categories
- Quizzes
- Polls & Questionnaires
Customer Service Forms
Customer service can play an important role in achieving customer retention and higher satisfaction levels. Better customer support will bring you more opportunities in the market and help you create a loyal customer base. Also, customer service forms can help you do these and more. Create your online form with customer service form templates on forms.app for free!
65 templates are listed in this category
Call Back Form
Do you want your customers to leave their contact details so you can immediately get in touch with them? To follow up on client inquiries and offer support as quickly as feasible, use this call-back form template to create your own form today.
Home Care Feedback Form
Online forms are a great way to know how your clients feel about your home care services. A home care feedback form allows you to collect valuable insights directly from clients or their families. Click “Use Template” and start creating yours for free today!
Internet Service Agreement Form
Online forms are a great way to formalize agreements with your internet service customers. An Internet Service Agreement Form ensures both parties are on the same page about terms and conditions. Open this free template now to start customizing!
Customer Service Evaluation Form
Are you looking for an efficient way to evaluate your customer service team's performance? With forms.app, you can create a customer service evaluation form to gather meaningful feedback from customers. Click the "Use Template" button to get started for free today!
Customer Service Survey
A customer service survey form helps businesses evaluate how well their support team meets customer expectations. Whether you're running a call center, email support, or in-store service desk, this customizable form from forms.app makes it easy to collect honest feedback and boost service quality. Click “Use Template” to get started today!
Customer Review Form
Online forms are a great chance to enhance your business by understanding what your customers truly think. A customer review form is the perfect tool to collect valuable feedback and build stronger relationships with your audience. Use this template for free and start collecting reviews today!
Customer Service Feedback Form
Online forms are a great chance for an easy way to gather actionable insights about your customer service performance. With this free customer service feedback form template, you can collect, analyze, and improve your service effortlessly. Start using it today to build stronger customer relationships!
Client Report Form
Digital report forms are a streamlined way to gather detailed client updates. With forms.app's client report form template, you can collect project updates, feedback, and essential client information with ease. Click the "Use Template" button to get started now—for free!
Client Agreement Form
A client agreement form allows you to outline the terms of your services clearly and collect consent online. Get started with this free template to simplify your workflow and strengthen your business relationships.
Extended Warranty Cancellation Form
The extended warranty cancellation form simplifies the task for both businesses and customers. Save time and effort with this customizable and user-friendly online form template. Click “Use Template” to get started for free.
Business Promotion Form
This business promotion form template helps you highlight your products or services and collect inquiries in one place. Use it to drive leads, showcase your brand, and grow your business with ease!
Confectionery Customer Reservation Form
A confectionery customer reservation form helps sweet shops and bakeries take orders for cakes, pastries, and other treats in advance. With this easy-to-use template from forms.app, you can collect reservation details smoothly and manage production timelines better. Click “Use Template” to start today!
Consumer Rights Quiz
Consumer rights are fundamental for modern society. This consumer rights quiz template includes great questions about global consumer rights and lets you create your own quizzes for free. Hit the “Use Template” button to get started immediately.
Customer Complaint Form Template
Complaints are both terrible and great. Encountering a lot of complaints is draining, and alarming. But they do show people areas that they lack in. They provide information on stuff that’s on the other side of things. Use our free complaint form template now to listen to your customers!
Customer Information Form Template
Gathering information from customers can seem like an overwhelming task, as it requires a significant amount of time. However, a free customer information form template might be the best solution for you since it:
Customer Service Questionnaire Template
Getting a new customer for your business is much more difficult than retaining an existing one. On the other hand, consumers who know your brand will buy your products or services more than new customers. In this case, you should improve your customer service. You can do this easily by customizing forms.app's customer service questionnaire template or by creating one yourself. This service, which will take your company one step ahead in collecting feedback, is completely FREE!
IT Service Request Form Template
Whether you provide IT service to your customers or have an IT department in your company, an IT service request form can do wonders for you. With a service request form, you can easily collect contact information, issue type, department, and so on. This IT service request form template comes with common questions to help you create your form faster and without any hassle.
Bug Report Form Template
Bugs, in other words, are the nightmares of both businesses and customers. Whether in your application, game, website, or in your house, bugs always cause trouble. However, it is only natural to have them, no matter how long the testing process is. That clearly indicates the importance of bug tracking and bug fixing. By using this bug report form template, you can create an online form and provide an easier way for reporting bugs.
Mileage Tracker Form Template
Tracking the total mileage for business trips or personal trips makes your distance calculations easier. Start measuring miles today with forms.app's free mileage log. Thus, you can start a more regular follow-up on business expenses.
Website Evaluation Form Template
A website for your business is where people come the most to find what they're looking for. Improving the user experience by collecting customer feedback about your website is possible with forms.app's website evaluation form template! Moreover, you can start using it right away!
Website Feedback Form Template
Customer feedback plays an essential role in improving any business from any field. By simply creating a website feedback form, you can provide better customer service and gather feedback on important matters. To help you during this process, forms.app offers you the best website feedback template. Get started now and improve the user experience for the better!
Customer Service Application Form
Are you looking for a suitable customer service application form for your business? Where can you find better than an online form that you edit and design yourself? Register on the professional form builder forms.app and use the customer service application form template for free!
Airport Service Quality Survey
Understanding the whole range of passenger experiences spanning all activities from departures to arrivals is necessary for evaluating airport service performance. Using this free template, you can easily get the insights of your customers and the information you need to improve your airport service, thanks to forms.app
Airline Passenger Satisfaction Survey
Do you know why airline companies should prepare a satisfaction survey? It is very useful for them to use passenger satisfaction surveys because they can analyze their customers' requests and complaints in-depth. Start using forms.app to create forms without having to write a single line of code!
Customer Profile Form
Do you know what is the benefits of customer profile form? This form has an important place for you to market your product better. You can learn the purchasing habits of your customers. You can quickly create your own form in forms.app using the customer profile form template.
Product Satisfaction Questionnaire
If a company wants to grow in terms of popularity and financial situation, it definitely needs to create a product satisfaction questionnaire. With the customers’ negative and positive comments, companies can make the necessary changes to their brand. Get started with forms.app’s advanced features.
Tech Support Satisfaction Survey
A tech support satisfaction survey should be used by companies that offer technical support to their customers. Companies can understand with this satisfaction survey whether their tech support is enough to solve a problem of a customer. You can start to create your own survey without having to code skills.
Call Center Evaluation Form
Customer feedback is an important part of providing a first-class customer experience. With a call center evaluation form, you can collect all customer reviews. Prepare your form in minutes with forms.app's free form templates!
Net Promoter Score Survey
Businesses can use a net promoter score (NPS) Survey Template to ask customers for feedback on their interactions with the company's goods or services. A series of questions intended to gauge client loyalty and pinpoint potential improvement areas are included in the template.
Customer Service Request Form
Customer service is crucial and brings many advantages for building a good brand image. You can create your own form in a very short time by using the customer service application form template. It will help you get all the information you need and your customers will be happy to reach out to you so easily.Frequently asked questions about Customer Service Forms?
By using forms.app’s easy and extensive form builder user interface, you can create online forms, surveys, and exams with less effort than anything else! You can quickly start with a ready-made template and customize it according to your needs or you can start from scratch and build your form with many different types of form fields and customization options.
Powerful features:
- Conditional logic
- Create forms with ease
- Calculator for exams and quote forms
- Geolocation restriction
- Real-time data
- Detailed design customization
Automations between the tools you use are vital as it saves time and deducts tons of workload. Imagine that you would need to transmit data from your form responses to another tool manually. That would be boring and time-consuming distracting you from your real work.
forms.app integrates with +500 third-party applications such as Asana, Slack, and Pipedrive via Zapier. Thus, you can automate your workflows and focus more on enriching your business.
Let our templates do errands for you and let you focus more on critical parts of your forms and surveys such as form fields, questions, and design customization. With over 100 templates, forms.app enables you to create a form that you need and customize it according to your needs by using our form creator.
You can share your forms in any way you like. If you want to share your form and collect responses through your form’s unique link, you can simply adjust privacy settings and copy paste your form link anywhere. And if you would like to embed your form in your website, you can easily copy and paste embed code in your website HTML.
On forms.app, you can customize your form’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your form theme by choosing your own colors or picking one of many ready-made themes.
How can customer service forms help you improve your business?
Providing good customer support shows that you stand behind your product or service. Your customers will surely see that you take responsibility for the issues and are willing to give people a hand in fixing their problems. So, you can improve your brand image by simply using customer service forms.
Customer service forms will provide a great way to collect data on which aspects of your product people are having issues with. According to your preferences, you can get service requests and customer feedback at the same time. Therefore, you will receive valuable information and have a higher chance to improve your product or service.
Why use online customer service forms?
Today, people are living in an ever-changing and digitalizing world. So, with traditional, hard copy forms there is little you can achieve. Additionally, you would have to deal with tons of paperwork. That's why the best way to reach your customers is by using online customer service forms.
Online customer service forms solve all the problems and provide an easy way for customers to get in touch with your company. As long as they have internet access, they can fill out your forms anywhere in the world. This will give them the flexibility they long for. Furthermore, once you have created your form by using forms.app's free customer service form templates, all the responses will be saved online. So you can reach them at any time you are available.
How to get the most out of free customer service form templates on forms.app?
Form samples on forms.app comes with great features, design, and questions for your business. You can easily choose one and create your form if a part of your business provides support for your clients. After selecting the best template for your business, you may check the content and change some of the questions to use your form in the most useful way. That being said, you can also use the customer service form templates without significant changes.
These samples will minimize your efforts and save you a lot of time. Also, you will have access to powerful editing and design options that will easily carry your form to the top level. Simply edit the questions, change the field types, select a fitting theme, or change how your customer service forms will look manually!
4 pro tips to create better customer service forms
By using all the features and options above, you can create great forms that will help you grow your business in a short time. But, you have to consider a few tricks first. Aside from collecting basic customer information, such as contact details and personal information, you can ask different questions to collect feedback from your customers. Further, by using these tips, you won’t have any hard time reviewing the responses.
- Ask about the type of service they are looking for: By simply adding a question about the issues, you can sort the responses in a more effective way. This way, you will be able to access them more easily, as well as have an easier review process.
- Add your brand logo to the form: professionalism can be decisive for customer retention and satisfaction. Adding your logo to the customer service forms shows that you care about your customers and brand image. It will also help you build trust between you and your customers.
- Give them a free space to write the problems in detail: It is important that customers have a field for writing their experiences, issues, and expectations freely.
- Ask for contact details to contact them afterward: One of the main reasons for using customer service forms is to provide good customer support and fix the existing problems. So, make sure to collect personal information, contact details, order no, and other details to inspect their submission and get in touch with them afterward. Start one step ahead with free customer service form templates on forms.app!