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Customer Service Forms
Customer service can play an important role in achieving customer retention and higher satisfaction levels. Better customer support will bring you more opportunities in the market and help you create a loyal customer base. Also, customer service forms can help you do these and more. Create your online form with customer service form templates on forms.app for free!
78 templates are listed in this category
Internet Service Agreement Form
Online forms are a great way to formalize agreements with your internet service customers. An Internet Service Agreement Form ensures both parties are on the same page about terms and conditions. Open this free template now to start customizing!
Home Care Feedback Form
Online forms are a great way to know how your clients feel about your home care services. A home care feedback form allows you to collect valuable insights directly from clients or their families. Click “Use Template” and start creating yours for free today!
Extended Warranty Cancellation Form
The extended warranty cancellation form simplifies the task for both businesses and customers. Save time and effort with this customizable and user-friendly online form template. Click “Use Template” to get started for free.
Confectionery Customer Reservation Form
A confectionery customer reservation form helps sweet shops and bakeries take orders for cakes, pastries, and other treats in advance. With this easy-to-use template from forms.app, you can collect reservation details smoothly and manage production timelines better. Click “Use Template” to start today!
Business Promotion Form
This business promotion form template helps you highlight your products or services and collect inquiries in one place. Use it to drive leads, showcase your brand, and grow your business with ease!
Client Report Form
Digital report forms are a streamlined way to gather detailed client updates. With forms.app's client report form template, you can collect project updates, feedback, and essential client information with ease. Click the "Use Template" button to get started now—for free!
Client Agreement Form
A client agreement form allows you to outline the terms of your services clearly and collect consent online. Get started with this free template to simplify your workflow and strengthen your business relationships.
Feedback Poll
If you are a business manager, gathering feedback and measuring customer satisfaction is essential. The feedback poll is an effective way to get feedback. It is calculated by considering the company’s products, services, or working environment. You can use this free feedback poll template in a second.
Consumer Rights Quiz
Consumer rights are fundamental for modern society. This consumer rights quiz template includes great questions about global consumer rights and lets you create your own quizzes for free. Hit the “Use Template” button to get started immediately.
Salon Feedback Form
If you are a salon owner, customer feedback is essential for you. With this salon feedback form, you can reach your customers' ideas about the beauty treatments you offer. You can customize the salon feedback form template and start to use it quickly by clicking the "Use Template" button.
Customer Information Form Template
Gathering information from customers can seem like an overwhelming task, as it requires a significant amount of time. However, a free customer information form template might be the best solution for you since it:
IT Service Request Form Template
Whether you provide IT service to your customers or have an IT department in your company, an IT service request form can do wonders for you. With a service request form, you can easily collect contact information, issue type, department, and so on. This IT service request form template comes with common questions to help you create your form faster and without any hassle.
Bug Report Form Template
Bugs, in other words, are the nightmares of both businesses and customers. Whether in your application, game, website, or in your house, bugs always cause trouble. However, it is only natural to have them, no matter how long the testing process is. That clearly indicates the importance of bug tracking and bug fixing. By using this bug report form template, you can create an online form and provide an easier way for reporting bugs.
Mileage Tracker Form Template
Tracking the total mileage for business trips or personal trips makes your distance calculations easier. Start measuring miles today with forms.app's free mileage log. Thus, you can start a more regular follow-up on business expenses.
Website Evaluation Form Template
A website for your business is where people come the most to find what they're looking for. Improving the user experience by collecting customer feedback about your website is possible with forms.app's website evaluation form template! Moreover, you can start using it right away!
Website Feedback Form Template
Customer feedback plays an essential role in improving any business from any field. By simply creating a website feedback form, you can provide better customer service and gather feedback on important matters. To help you during this process, forms.app offers you the best website feedback template. Get started now and improve the user experience for the better!
Airport Service Quality Survey
Understanding the whole range of passenger experiences spanning all activities from departures to arrivals is necessary for evaluating airport service performance. Using this free template, you can easily get the insights of your customers and the information you need to improve your airport service, thanks to forms.app
Airline Passenger Satisfaction Survey
Do you know why airline companies should prepare a satisfaction survey? It is very useful for them to use passenger satisfaction surveys because they can analyze their customers' requests and complaints in-depth. Start using forms.app to create forms without having to write a single line of code!
Customer Profile Form
Do you know what is the benefits of customer profile form? This form has an important place for you to market your product better. You can learn the purchasing habits of your customers. You can quickly create your own form in forms.app using the customer profile form template.
Restaurant Review Survey
If you are an owner of a restaurant, a restaurant review survey template will help you to get famous. Customers can comment on the survey about the service and the food, so it helps you understand the restaurant’s bad and good ways. Get started to create forms with forms.app for free!
Internet Access Request Form
Customers' information can be gathered when they seek an internet connection using an internet access request form. Without specialized expertise, you may design a form that looks professional by utilizing the pre-made form template. This free template makes the process simple for you.
Subscribe to Newsletter Form
Email marketing is an effective method for companies who want to interact with their consumers and advertise their products or services. Newsletters, for example, may be used to share news and updates, give promotions and discounts, and provide essential information to subscribers.
Marketing Strategy Questionnaire
Determining the needs and wants of your target audience is important for creating a marketing strategy. To increase your target market and promote your brand consciously, take advantage of the power of online surveys. Create your survey for free with our free marketing strategy questionnaire template!
Social Media Questionnaire
Are you trying to learn more about your target audience? Then you should use social media questionnaire to collect data on how people use social media. You can learn which platforms they use, how frequently they use them, and for what reasons. You can start learning about their social media habits with forms.app
Trip Planning Survey
A trip planning survey gathers information from individuals or groups planning a trip. It can help a company or travel agency understand its customers' preferences and needs when planning a vacation or business trip. With forms.app, you can create a customized trip-planning survey in just a few minutes at no cost!
Restaurant Feedback Form
If you are a restaurant owner, customer feedback is essential. This free restaurant feedback form template lets you quickly get customer feedback about your services. You can customize the restaurant feedback form and embed it on your website. Just click the ‘‘Use Template’’ button and start using it.
Design Change Request Form
Whether you are an agency or a freelancer, clients can ask for a design change all the time. Use a design change form to collect the request in a more organized way. Click the “Use Template” button now and get started now with this free design change form template today.
Coaching Evaluation Form
Do you want your clients to rate your coaching? With the coaching evaluation form template, you can find out how satisfied your customers are with the service you provide and your shortcomings. Take advantage of advanced customization features by downloading forms.app!
Guest Comment Form
As an organizer, you can use this free guest comment form to receive the guests' ideas. The guest comment form collects comments about the company's services and asks guests for their comments, opinions, or suggestions. You can use this guest comment form template and start creating your form now!
Holiday Enquiry Form
If you own a travel agency, there is a way to make your workload easier. By using the holiday inquiry form template, we can learn about the travel expectations of your customers online. Start using forms.app to create charming forms!Frequently asked questions about Customer Service Forms?
By using forms.app’s easy and extensive form builder user interface, you can create online forms, surveys, and exams with less effort than anything else! You can quickly start with a ready-made template and customize it according to your needs or you can start from scratch and build your form with many different types of form fields and customization options.
Powerful features:
- Conditional logic
- Create forms with ease
- Calculator for exams and quote forms
- Geolocation restriction
- Real-time data
- Detailed design customization
Automations between the tools you use are vital as it saves time and deducts tons of workload. Imagine that you would need to transmit data from your form responses to another tool manually. That would be boring and time-consuming distracting you from your real work.
forms.app integrates with +500 third-party applications such as Asana, Slack, and Pipedrive via Zapier. Thus, you can automate your workflows and focus more on enriching your business.
Let our templates do errands for you and let you focus more on critical parts of your forms and surveys such as form fields, questions, and design customization. With over 100 templates, forms.app enables you to create a form that you need and customize it according to your needs by using our form creator.
You can share your forms in any way you like. If you want to share your form and collect responses through your form’s unique link, you can simply adjust privacy settings and copy paste your form link anywhere. And if you would like to embed your form in your website, you can easily copy and paste embed code in your website HTML.
On forms.app, you can customize your form’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your form theme by choosing your own colors or picking one of many ready-made themes.
How can customer service forms help you improve your business?
Providing good customer support shows that you stand behind your product or service. Your customers will surely see that you take responsibility for the issues and are willing to give people a hand in fixing their problems. So, you can improve your brand image by simply using customer service forms.
Customer service forms will provide a great way to collect data on which aspects of your product people are having issues with. According to your preferences, you can get service requests and customer feedback at the same time. Therefore, you will receive valuable information and have a higher chance to improve your product or service.
Why use online customer service forms?
Today, people are living in an ever-changing and digitalizing world. So, with traditional, hard copy forms there is little you can achieve. Additionally, you would have to deal with tons of paperwork. That's why the best way to reach your customers is by using online customer service forms.
Online customer service forms solve all the problems and provide an easy way for customers to get in touch with your company. As long as they have internet access, they can fill out your forms anywhere in the world. This will give them the flexibility they long for. Furthermore, once you have created your form by using forms.app's free customer service form templates, all the responses will be saved online. So you can reach them at any time you are available.
How to get the most out of free customer service form templates on forms.app?
Form samples on forms.app comes with great features, design, and questions for your business. You can easily choose one and create your form if a part of your business provides support for your clients. After selecting the best template for your business, you may check the content and change some of the questions to use your form in the most useful way. That being said, you can also use the customer service form templates without significant changes.
These samples will minimize your efforts and save you a lot of time. Also, you will have access to powerful editing and design options that will easily carry your form to the top level. Simply edit the questions, change the field types, select a fitting theme, or change how your customer service forms will look manually!
4 pro tips to create better customer service forms
By using all the features and options above, you can create great forms that will help you grow your business in a short time. But, you have to consider a few tricks first. Aside from collecting basic customer information, such as contact details and personal information, you can ask different questions to collect feedback from your customers. Further, by using these tips, you won’t have any hard time reviewing the responses.
- Ask about the type of service they are looking for: By simply adding a question about the issues, you can sort the responses in a more effective way. This way, you will be able to access them more easily, as well as have an easier review process.
- Add your brand logo to the form: professionalism can be decisive for customer retention and satisfaction. Adding your logo to the customer service forms shows that you care about your customers and brand image. It will also help you build trust between you and your customers.
- Give them a free space to write the problems in detail: It is important that customers have a field for writing their experiences, issues, and expectations freely.
- Ask for contact details to contact them afterward: One of the main reasons for using customer service forms is to provide good customer support and fix the existing problems. So, make sure to collect personal information, contact details, order no, and other details to inspect their submission and get in touch with them afterward. Start one step ahead with free customer service form templates on forms.app!