1. Import into your account
View this feedback form for the restaurant sample, and click “Use template” after confirming it is what you are looking for.
Restaurant Feedback Form
The restaurant feedback form receives customer comments about the restaurant's services, quality, and staff. This feedback is essential for identifying strengths and areas for improvement, which in turn enhance the customer experience and support data-driven decisions. Ultimately, this fully customizable restaurant customer feedback form template free enables you to:- Gather feedback from diners
- Identify problems early
- Make better business decisions
Created by forms.app Team
Copied 16780 times
About this restaurant feedback form template
A restaurant feedback form is a tool used to collect customers’ opinions about their dining experience. It typically asks about food quality, service, cleanliness, atmosphere, and overall satisfaction. Restaurants use this feedback to identify strengths, fix issues, and make informed decisions based on actionable insights to increase loyalty and repeat visits. This restaurant feedback form offers you all the fundamental fields and questions you will need:
Form questions that inquire about:
- Overall satisfaction with the dining experience
- Food quality, taste, and presentation
- Service speed, friendliness, and professionalism
- Cleanliness and hygiene of the restaurant
- Atmosphere and comfort level
- Likelihood of returning or recommending the restaurant
- Additional comments, suggestions, or complaints
Form fields and features we thoughtfully included, such as:
- Multiple-choice fields to let customers quickly rate food quality, service speed, menu items, and overall dining experience using single or multiple selections, dropdowns, or yes/no options.
- Open-ended fields to give guests free space to share detailed comments, suggestions, or complaints using short text, long text, masked text, or other open-ended questions.
- Rating scales to measure satisfaction levels accurately by offering star ratings, opinion scales, or selection matrices for food quality, staff behavior, and overall experience.
- Contact fields to collect optional customer details, such as name or email address, for follow-ups, rewards, or issue resolution.
- Conditional logic to display relevant follow-up questions based on customers’ answers, helping you gather deeper insights while keeping the form short and easy to complete.
- Legal fields to add consent, terms, and conditions, and ensure customer data is collected responsibly and transparently.
💡This template comes with pre-set conditions, welcome & ending pages, and a ready-made layout that’s applied automatically.
Why should restaurants use an online feedback form?
Restaurants should use an online feedback form to collect real-time, valuable insights directly from customers. It helps identify service or food-related issues quickly, understand customer expectations, and improve the overall dining experience. Online forms are easy to share, quick to complete, and provide actionable data that supports better decisions, stronger customer loyalty, and repeat visits.
Frequently asked questions (FAQs)
Is this template free?
Yes. This feedback form template is available for free use, along with other free feedback form templates on forms.app.
Is the restaurant feedback form mobile-friendly?
Yes, all templates on forms.app are mobile-friendly and optimized for desktop, tablet, and mobile devices.
How can customers access the feedback form?
Customers can access the feedback form easily by scanning a QR code placed on tables or menus. Restaurants can also share the form link directly, making it quick and convenient for guests to leave feedback.
Can I collect anonymous feedback?
Yes, you can collect anonymous answers. If you don’t ask for personal information (such as name, number, etc.), and if respondents don’t log in with their forms.app account, the responses will be collected automatically as anonymous.
How can I increase the form response rates?
To boost your form submissions, keep your form short and simple, ask only essential questions, and make it visually appealing. Use clear instructions, engaging design, and mobile-friendly layouts. Share the form through multiple channels like email, social media, or your website.
Can I edit or customize the template?
Yes, you can fully edit and customize the template. Change questions, design, colors, fonts, and layout to suit your needs!
Where can I see the responses?
After completing your form, head to the Results page and make sure you are on the Responses tab.
Use this feedback form for restaurants template
Follow the three easy steps below to easily import the template to your account, customize questions, and quickly share the form on your website or social media.
2. Customize as you like
Add or remove questions through forms.app's drag-and-drop interface and match your brand style.
3. Share it on all channels
Embed it on your website in 6 different ways or share your form across all social media channels.
Related templates you might like
Looking for something else? Explore similar form templates below, or browse our extensive collection of free templates on the templates page.
Want a custom restaurant feedback form?
Just tell us how you would like to use a feedback form to meet your specific needs. forms.app’s free AI form builder will create a custom restaurant feedback form for you in seconds.
Smooth feedback process for everyone
Use advanced & free features to create a creative restaurant feedback form tailored to your restaurant’s needs and priorities.
Multiple-choice fields
Let customers quickly rate food quality, speed of service, menu items, and overall dining experience using single or multiple selections, dropdowns, or yes/no questions.
Open-ended fields
Give guests space to share detailed comments, suggestions, or complaints by choosing from short text, long text, masked text, and other open-ended questions & fields.
Rating scales
Measure satisfaction levels with star ratings, opinion scales, or a selection matrix for food quality, staff behavior, and overall experience.
Contact fields
Collect optional customer details, such as name or email, for follow-ups, rewards, or issue resolution.
Conditional logic
Show or hide questions based on customers’ answers, such as asking follow-up questions only when someone leaves a low rating, to keep the feedback form relevant and easy to complete.
Legal fields
Add consent or terms and conditions fields to ensure customer data is collected responsibly and transparently.
This restaurant feedback form is free and customizable