Free Online Inquiry Form Templates

Inquiry forms provide your visitors with an easy way to share their issues, concerns, or questions. They are commonly used on websites for customer support, service requests, product registrations, partnership inquiries, and general contact.

How to use inquiry form templates

Follow the three easy steps below to easily import the template to your account, customize questions, and quickly share the quiz on your website or social media.

1. Import into your account

1. Import into your account

View one of these inquiry form templates and click on “Use template” after making sure it is what you are looking for.

2. Customize as you like

2. Customize as you like

Add or remove questions through forms.app's drag-and-drop interface and match your brand style.

3. Share it on all channels

3. Share it on all channels

Embed it on your website in 6 different ways or share your form across all social media channels.

Need a custom inquiry form sample?

Just tell us how you would like a custom inquiry form template tailored to your specific needs. forms.app’s free AI form builder will create a custom form template for you in seconds.

About the inquiry forms

Inquiry forms are online tools used to collect questions, requests, or interests from visitors, customers, or potential clients. Inquiry forms typically include fields such as name, email address, subject, and message

 

Every template you choose on this page already comes with specific form fields. These common fields include the following:

 

  • Contact fields: To collect name, email, and phone.
  • Open-ended fields: To let users explain inquiries freely.
  • Multiple-choice fields: To categorize inquiry type quickly.
  • File upload: To attach related documents or images.
  • Legal fields: To accept terms or give consent.
  • Date & time: To select the preferred contact time.
  • Media & structure fields: To organize questions clearly and neatly.
     

Is the information submitted through inquiry forms secure?

Yes! forms.app complies with major data-protection laws such as GDPR and uses secure servers in the EU. And what’s more, you retain control over your data, which means you can set form-access permissions.
 

Will I be notified when someone submits a form?

Yes, you can be notified immediately via email when someone submits a form. To do this, click the “Settings” button on the edit page. Once the settings menu is opened, you will see the Notifications option on the left side. Finally, toggle on the email notification switch after clicking on the “Notify Me’’.
 

FAQs
 

What information can I collect through an inquiry form?

You can collect a wide range of information with an inquiry form, depending on your needs. Common fields include contact details such as name, email address, and phone number, inquiry type or subject, and an open-ended message for questions or requests. You can also add file uploads, preferred contact time, consent checkboxes, or custom fields to organize and manage inquiries more efficiently.
 

Can I prioritize or categorize inquiries?

Yes, you can prioritize or categorize inquiries by using multiple-choice fields, dropdowns, or tags in your form. These fields help respondents select an inquiry type, urgency level, or topic, to make it easier sort, filter, and manage submissions efficiently from your dashboard.
 

Can I send an automatic reply to users?

Yes, you can easily send an automatic reply to users by enabling email notifications for respondents.

  1. Open your form and go to Settings → Notifications.
  2. In the Notify Respondents section, turn on the toggle to send an email to the person who submitted the form.
  3. Customize the notification email if needed using variables (like the respondent’s answers, form title, etc.).