1. Import into your account
View one of these complaint form templates and click on “Use template” after making sure this is what you are looking for.
Free Online Complaint Form Templates
Complaint forms are structured documents used to systematically collect and manage complaints online. They allow individuals to report issues, dissatisfaction, or negative experiences related to a product, service, or organization.
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41 templates are listed in the complaint forms category
Insurance Complaint Form
It's no secret that the insurance business can be difficult, especially when dealing with people. That’s why you have to find a way to connect with your customers in an effective way. Many people choose to take their business elsewhere rather than deal with the hassle of filing a complaint. With this insurance complaint form template, you can create custom forms and allow people to easily reach you.
Maintenance Complaint Form
A maintenance complaint form is a document that can be used to record any problems or concerns with the maintenance of a property or office. The form can be used by tenants, landlords, or anyone else who has involvement in the upkeep of a place. Use this free maintenance complaint form template to create your custom form based on your needs now.
Copyright Infringement Form
The use or creation of copyright-protected work without the owner's consent is known as copyright infringement. Copyright infringement occurs when a third party violates the rights granted to the copyright holder, such as the exclusive use of a work for a predetermined amount of time. By using this free copyright infringement form, you can gather content removal requests from a counterparty!
Share Issue Form
If you want to provide a higher quality maintenance and repair service to your customers, you should use the share issue form template immediately. Thanks to the questions prepared for you in the template, all the details about the problem are just a few clicks away.
Tenant Incident Report Form
If you are a homeowner or a property manager, you may want to learn about the maintenance and renovations of the houses. Thanks to the Tenant incident report form, you can immediately find out what part of your house is damaged due to accidents related to tenants and whether the tenants have injuries.
Tool Issue Form
It is possible to experience problems later on with a newly purchased product. Especially technological devices can sometimes cause problems for users. By using the tool issue form template, quickly find out how long it has been out of order and what the problem is.
Warehouse Incident Report Form
Warehouses can be risky workspaces, and it is important to document any issues when they occur. Create your form in minutes with forms.app's free warehouse incident report form template. Moreover, no coding knowledge is required. Try it now!
Computer Issue Report Form
A form used to collect computer-related reports is called a computer issue report form. The form's objective is to gather information regarding the issue and how it came about so that the business or individual responsible for solving the problem can take the necessary action. Start now by opening this free computer issue report form template!
Restaurant Incident Report Form
Occupational safety has become more critical, and every business should have a fully running process of taking preventive measures and compensating for injuries that might take place at the workplace. If you are a restaurant owner and want to make an incident report for your business, our free restaurant incident report form template might be for you!
Offense Incident Report Form
Specifying all the details is quick and easy with forms.app's free crime incident report form template. Use this template to document the details of any crime incident. Design and edit your form as you like. No coding knowledge is required!
Personal Accident Claim Form
If you are an agent working for an insurance company, dealing with potential claimants can be overwhelming. Our online personal accident form template will make your job much easier. It is free, ready to use, and has many customization options.How to use complaint form templates
Follow the three easy steps below to easily import the template to your account, customize questions, and quickly share the form on your website or social media.
2. Customize as you like
Add or remove questions through forms.app's drag-and-drop interface and match your brand style.
3. Share it on all channels
Embed it on your website in 6 different ways or share your form across all social media channels.
Need a custom complaint form?
Just tell us how you would like a free complaint form sample tailored to your specific needs. forms.app’s free AI form builder will create a custom template for you in seconds.
About complaint forms
Complaint forms are digital tools used to collect feedback and reports from customers/employees who want to express dissatisfaction or report an issue. They usually ask for details such as contact information, the nature of the complaint, and supporting explanations to help organizations review, respond, and resolve problems.
Every template you choose on this page already comes with certain similar fields. These common fields include the following:
- Contact fields: To identify and contact the complainant
- Multiple-choice fields: To classify the issue easily
- Open-ended fields: To explain the complaint
- File upload fields: To attach supporting evidence
- Date & time: To record when the issue occurred
Can I receive emails after each submission?
Yes, you can be notified immediately via email when someone submits a complaint. To do this, click the “Settings” button on the edit page. Once the settings menu is opened, you will see the Notifications option on the left side. Finally, toggle on the email notification switch after clicking on the “Notify Me’’.
What makes a complaint form effective?
An effective complaint form is clear, easy to complete, and collects only the necessary information. Using conditional questions, multiple-choice options, and open-ended fields helps users explain their issues while it allows you to categorize, track, and resolve complaints faster.
How can I personalize a complaint form?
You can personalize a complaint form on forms.app by customizing the questions, adjusting themes, colors, and fonts, and adding your logo or cover image. You can also use conditional logic to show or hide questions based on user answers. Each respondent sees only relevant fields while keeping the form simple and user-friendly.
FAQs
Can I collect complaints in multiple languages?
是的! If your audience speaks different languages, you can add multiple languages and let people choose their preferred language when they open up your form. Please note that this feature is available only on Pro and Premium plans.
Should I use a separate form for each issue?
No, you don’t need a separate form for each issue on forms.app. Instead, you can use multiple-choice fields and conditional logic to display relevant questions based on the selected issue. This keeps everything in one organized form.
Can I collect anonymous answers?
Yes, you can collect anonymous answers. If you don’t ask for personal information (such as name, number, etc.), and if respondents don’t log in with their forms.app account, the responses will be collected automatically as anonymous.
How can I use integrations?
You can integrate these complaint form templates with 500+ apps. To do this, simply select the app you want to integrate your form with, and then click on “Connect to forms.app’’ or “Connect to Zapier”. Finally, you’ll see easy-to-follow instructions for creating an account and setting up the integration.