How to create a job satisfaction survey (+Free templates & tips)

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The success of any company relies on having a contented and motivated team. To achieve greater employee satisfaction, it is necessary to measure the level of employee engagement. This is where a job satisfaction survey comes in. To get the best from the employees, it is essential to understand how they feel about their work and working conditions.

In this article, you are going to see how to prepare job satisfaction survey questions, why it is necessary and what are the must-ask questions while preparing a job satisfaction survey questionnaire. Besides, you can get helpful insights into team dynamics, employee morale, action plans and workplace culture. Let’s make our words more impactful!

What is a job satisfaction survey?

A job satisfaction survey is an effective tool for team members to share their opinions and experiences as employees.

Job satisfaction surveys are powerful for communication that help both sides understand each other and enable improvement in the areas that need it. A well-designed satisfaction survey is a top measurement tool for employee happiness. This improves employee engagement, which can lead to a rise in productivity.

Why do you need a job satisfaction survey?

Employees expect their needs, demands, and expectations to be acknowledged by their superiors. In short, employees desire to be heard.

75% of employees think that feedback is important. (Source)

Through employee job satisfaction surveys, companies can hear their employees’ needs and create a more inclusive and valued work environment. If you want to create a peaceful and productive work environment, you need to create a job satisfaction survey. Collecting feedback from your employees gives you many advantages. Here’s a list of those advantages and benefits:

Advantages of job satisfaction surveys

Enhancing performance: One of the main reasons to create a job satisfaction survey is to enhance performance in the workplace. When employees feel valued and respected in their workplace, they are more likely to be happier and more productive in their work. Those help improve performance.
Increasing employee happiness: The happier you are at work, the better your performance will be in the first place. As you can see, all the concepts related to business life are interdependent. This means that they are all connected to one another and can influence each other in various ways. Knowing employees’ demands makes happy employees. Remember, Happy and satisfied employees create happy customers!
Encouraging open communication and opportunity to speak: As we mentioned previously, surveys serve as a direct communication tool. Open communication requires trust and transparency. Collecting information anonymously can encourage more honest and confident responses from the survey participants. It is important to give employees the opportunity to express their opinions and demands.
Better work environment for everyone: Employers who take time to know their employees and employees who see that their needs are heard are more likely to create a better work environment for everyone. This also helps employees in their career development.
Predicting and reducing employee turnover: Did you know that more than half of US workers want to quit their jobs in 2023? Many employees encounter various challenges during work hours like dissatisfaction with pay hikes, poor work-life balance, etc. causing low morale while working. Through surveys, you can predict the concerns of your employees before everything falls apart.
Understanding employee experience: From beginning to end, understanding the employee journey in the workplace is an essential key to figuring out employee experience. During the working period, knowing the employee experience will boost employee engagement.

15+ Must-ask questions to ask in a job satisfaction survey

Now, it’s time to see how to build a job satisfaction survey questionnaire. When making a satisfaction questionnaire, you can simply ask about employee-employer relationships, employee experience and feelings, work culture, and communications in the workplace.

The best way to gather honest feedback from employees is anonymously. This way, you can measure satisfaction levels with pulse surveys for long-term success in your business. These questions will help you learn more about employee experience. Also, you can find their question type written next to them.

1. How satisfied are you with your job in general? (Multiple Selection)

Not satisfied at all
Not satisfied
Neutral
Satisfied
Very Satisfied

2. How satisfied with the physical working conditions? (Opinion Scale)

3. Do you have enough time during the day to take breaks? (Yes/No)

4. Are you happy with your current salary? (Opinion Scale)

5. How often do you work overtime? (Multiple Selection)

Always
Very Often
Sometimes
Rarely
Never

6. Do you have to bring your work home? (Opinion Scale)

7. Do you like the people you work with? (Opinion Scale)

8. Do you have everything you need to do your job well? (Yes/No)

9. Do you feel like you are a part of a motivated team? (Yes/No)

10. Do you feel appreciated for your work contributions at work by your supervisor or employer? (Short text)

11. Do you think your leaders are supportive and available when needed? (Opinion Scale)

12. Do you think all employees have an equal opportunity in the workplace? (Short text)

13. Have you ever thought about quitting your position at work? (Yes/No)

14. Would you recommend this company as a good place to work? (Yes/No)

15. What would you change if you had the opportunity to do so at work? (Short text)

💡Check out our articles on employee motivation survey questions and employee satisfaction survey questions to see more survey questions to ask your employees.

How to craft a job satisfaction survey (in 5 steps)

In order to create a survey, you will need an online survey tool. This survey tool should allow you to modify the questions as you want and customize them for your brand. Luckily, you can do everything in one place with forms.app; simply find the employee job satisfaction survey template on forms.app and get started!

You can easily sign up to forms.app or if you have an account you can log in immediately. We know that your time is precious, so you can also log in via Google, Facebook, and Apple accounts.

Log into your forms.app account

2. Select a free template

You can start from scratch if you want to decide on every element from the start. If you would rather save time, you can select from our employee satisfaction survey templates from the website. Another quick option is using forms.app AI to get a draft for your job satisfaction form.

Choose a template

3. Add your own questions

The questions in this section are the most valuable aspect here. Regarding the questions, you can use the ones you created in accordance with business needs, or you can check the ones we provided above to get ideas.

Add your job satisfaction questions

4. Change how your survey looks

Each company has its own font style and color scheme. You can change the appearance of your forms based on your brand guidelines. Additionally, it’s also possible to change the theme and background and add a logo. It’s all up to your imagination.

Customizing the design of your survey

At the final stage, you can choose to embed it on your website or share it across all digital platforms. You may also set up privacy choices like public, limited, and private in the settings. Additionally, you can choose how the survey appears on your website when you share the survey link.

Share your survey

7 Tips to create a better job satisfaction survey

Getting feedback from employees is crucial for improving company culture and overall success. As management team members, it is important to actively listen and address any concerns or suggestions that are brought up. To create a stronger and more comprehensive survey, there are a few key points we should consider.

Tips for job satisfaction surveys

Adjust to your target audience: Depending on the size of the company, it is critical to determine which employee group the survey will target, such as the management team, sales team, or all employees. On forms.app, you can add conditions to show or hide some questions based on the answers from your audience.
Decide on the purpose and goals beforehand: We can’t receive the right answers if we don’t ask the appropriate questions. When starting the survey, we need to be clear about exactly what data we hope to collect. Each question should directly contribute to the main goal.

Be anonymous: It is essential to first gather accurate and trustworthy information to conduct a survey. Being anonymous can help ensure that respondents feel comfortable and honest when providing their answers.

Prevent asking emotionally charged questions: Ask simple and direct questions and avoid adding unnecessary details.

Use both open-ended and closed questions: When you use open-ended questions, you can get detailed answers, while closed questions only provide specific answers. Some employees may have special challenges. They might talk about their personal lives and team members.

Test your survey: When you’ve finished your survey, make sure to test it and send it to your participants for feedback.

Surveys should be conducted regularly: Employee needs and desires may evolve over time, and workplace communication may deteriorate. To better understand employee journeys during working hours, job satisfaction surveys should be conducted on a regular basis.

Final words

Employees who are satisfied with their occupations are more likely to work productively and willingly. Because many things can influence employee experience and happiness, it is your responsibility to monitor levels of satisfaction on a regular basis.

Knowing how your employees feel about their jobs can help you handle any difficulties and boat general spirit in the office. Happy employees, and improving employee satisfaction can provide development opportunities for both employees and employers, as well as increased engagement and a positive work environment.

So far, you’ve learned everything you need to know about creating a job satisfaction survey, from satisfaction questions to ask to tips to follow. Now it’s time to check out the sample job satisfaction survey on forms.app and create your own surveys for your employees.

Burak Bilecioğlu

Burak, a content writer on forms.app is passionate about reading and writing in foreign languages, especially English and Spanish. He takes a professional approach to filmmaking, loves to travel, and learns from others.