1. Import into your account
To start creating your form, open this free maintenance request form template and click “Use template” to begin editing and adapting it to your needs.
Maintenance Request Form Template
A maintenance request form is used by property owners or tenants to submit a work request for maintenance of a property. It helps property management teams and facility managers collect information to handle maintenance tasks. This free request for maintenance form template:- Clarifies types of maintenance
- Improves the maintenance process
- Gathers issue details
Created by forms.app Team
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About this maintenance request form template
A maintenance request form is an online tool used to request maintenance and report repair issues for a property or facility. It helps teams collect details, schedule service, and track tasks efficiently through a form secure system.
Form questions will inquire about:
- Issue category selection
- Urgency level
- Brief issue summary
- Detailed problem description
- Property address
- Preferred service date & time
- Photo or video upload of the issue
- Contact details (first name, last name, email, phone number)
💡 This template comes with pre-set welcome & ending pages, and a ready-made layout that’s applied automatically.
How are recurring or repeat issues tracked?
Recurring issues can be tracked directly from the Results section by using this sample maintenance request form.
In the Results section, you can use the filters and the search bar to quickly find and review past submissions. For example, you can filter issues by the response email address, property address, issue category, or date.
Additionally, you can use our Google Sheets or Microsoft Excel integrations to automatically export and track the repeat issue responses.
Frequently asked questions (FAQs)
Can I share this template in multiple languages?
Yes, you can share the maintenance request in multiple languages by creating a multilingual form. Once completed, you can share it in multiple languages. To do this, follow these steps:
1. Open your form.
2. Go to the Settings tab.
3. Navigate to the Languages section.
4. Add a new language and edit the translations as needed.
What happens after a maintenance request is submitted?
Once a maintenance request is submitted, the form owner will receive the submission in the Results section of the form, where all requests are stored and organized.
For better communication and organization, you can enable self-notifications. This allows you and your colleagues to receive instant email alerts for new submissions.
You can also enable respondent notifications to send confirmation emails or updates to the person who submitted the maintenance request, ensuring everyone stays informed throughout the process.
Can photos or videos of the issue be attached?
Yes, photos or videos of the issue can be attached to the maintenance request form.
You can use the File Upload field or the Image Upload field to allow tenants or staff to submit visual evidence of the problem. This helps technicians understand the issue in advance and arrive better prepared for the maintenance work.
Use this maintenance request form template
2. Customize however you like
Next, modify it using a drag-and-drop form builder. Add or remove needed fields and also adjust settings like access controls to match your workflow.
3. Share it on all channels
Once your maintenance work order template is ready, share it via a direct link or embed it on your website. This allows you to streamline reporting, tracking, and documenting maintenance tasks.
Related templates you might like
Explore similar maintenance work order forms that can support your property or facility operations. Use them to streamline maintenance requests, collect issue details more efficiently, and manage tasks much faster.
Want a custom maintenance request form?
Explain what you need in your maintenance request form and forms.app’s AI form generator will create a free maintenance work order template to help you manage tasks more efficiently.
Smooth request process for everyone
The maintenance request form template already includes the essential fields you need, and it can be easily customized to fit your property management workflow and maintenance process.
Contact fields
Collect contact details such as name, email, and phone number to communicate clearly about the work request and keep both tenants and managers maintenance teams informed.
Date & time fields
Allow respondents to select their preferred service date & time to help schedule maintenance tasks more efficiently and reduce conflicts.
File upload fields
Let users upload issue photos or files. Images help technicians arrive prepared and understand the problem before starting the maintenance work.
Open-ended fields
Include a detailed, open-ended field so users can explain when the issue started, what is happening, and any steps they have already taken.
Media & structure fields
Customize your form layout and create custom Ending or Welcome pages to guide users through the maintenance process and confirm their request has been submitted successfully.
Email notifications
Send automatic confirmation emails to the requester and instant notifications to managers maintenance teams so every request is tracked and handled promptly.
Categories
This maintenance request form template is free and customizable
Categories