What is an online complaint form?
An online complaint form is generally a way of receiving feedback, most probably - the negative ones. But, as you may have already known, this type of feedback is the most important one. At this point, you should always have a complaint form somewhere your customers or users can access easily and tell about their problems.
Whether it is a customer complaint form or employee complaint form, forms.app helps you to create these complaint forms within a couple of minutes without needing to code a single line and enables you to share using a URL or embedding in your website HTML.
How to create a complaint form on forms.app?
Creating a complaint form on forms.app is very easy. You can quickly start with a ready-made template and customize your form however you like. Follow these simples steps to create your perfect form:
- Click on the 'Use Template' button and start with a template.
- Customize your form fields, design, and general settings.
- Share your form and collect responses immediately.
What should I ask in my complaint form sample?
You should ask for basic contact information, personal information, date of the complaint and details of the complaint. This information will enable you to review your product or service and improve your business along with solving your customer's or employee's problem.