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View this client satisfaction survey template and click on "use template" after making sure this is what you are looking for.
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Market research is as important as human eyes in business life. It helps you see what your clients need or want. But what is the best way of conducting market research today? Of course, the answer is using an online client satisfaction survey. A client satisfaction survey is an extremely useful tool to measure how content your customers are with your company. Generally, it includes some basic questions about the services you provide or the products you sell.
With an online client satisfaction survey, you can collect customer feedback automatically. But this is only the beginning. Thanks to forms.app advanced options and easy-to-navigate interface, you will also have many advantages. For example, you can enable notifications for new submissions, view the results as a list, or enjoy the free statistics for the questions. To summarize why you should use a client satisfaction survey, 4 reasons are listed below:
Creating a free client satisfaction survey with a ready-made template is easy. But forms.app offers you more than that. Once you have opened the survey template for client satisfaction, you can easily edit the content and change the design according to your business. And there are a few tricks that will help you create an excellent client satisfaction survey for your business.
a) Net promoter score (NPS): Promoter score means the likelihood of your customers telling their friends or colleagues to use your services. For example, by simply asking, “how likely are you to recommend this product/service to a friend or colleague?” you can measure the net promoter score. And comparing this score with past months will help you determine the success of your brand.
b) Customer effort score (CES): Customer effort score tells how easy for your clients to use your services or products. In order to measure your score, you can easily ask, “How much effort did you put into using this service?” or “On a scale of 1-5, how fast were you able to solve your problem with this product/service?”.
The customer satisfaction survey templates include all the required questions to measure the satisfaction rate of your clients. But adding some custom questions may help you get more optimized and better results. This way, you will have more accurate answers and clearly assess the situation. Also, you will be surprised when it will only take a couple of minutes to create your survey. Alongside countless handy editing options, you will have pretty useful features and quick solutions for designing your survey.
First of all, the client satisfaction survey template has a simple yet powerful design that can be suitable for general purposes. But you can also change how your form looks to make your survey customized and unique. Further, you will have immediate access to numerous survey themes and easy-to-use design options. So, you can easily choose one of them or change the different parts of your survey form manually. This online client satisfaction survey template will provide you with an easy survey-making process and more!
Use this template and simply connect it to your everyday apps and enjoy automated workflows.