20+ Best tools for SMEs

Efficient business management is crucial for both new and already established companies. Small and medium enterprises (SMEs) may start with a few employees and ambitions to grow or already be settled and aim to run operations smoothly. They play a significant role in most economies, particularly in developing countries, accounting for most businesses worldwide. 

Business tools and technology are really beneficial in this case, especially in areas like customer service, team collaboration, and human resources. Moreover, these tools provide access to innovative technologies that help small business owners stay competitive and adapt to market trends. In this helpful article, we have prepared 20+ of the best small business tools for you to stay on top! 

Why do SMEs need online tools?

Small and medium enterprises can benefit from utilizing online tools, as they offer many advantages. From basic time-saving services to valuable marketing assistance, online tools provide SMEs with the necessary resources to compete in today's digital economy. Before diving into the features of these platforms, it's essential to understand their main advantages: 

Advantages of using online tools for SMEs

20+ Amazing tools for SMEs

Navigating so many online services can be overwhelming for small companies and startups. Selecting your specific needs, considering your budget, and prioritizing tools with simple interfaces can help you choose the right tools for small businesses. With our great list of the top 20+ tools for small and medium enterprises, you can find perfect solutions for all your needs: 

1. forms.app

The homepage of forms.app

forms.app is an online form builder powered by AI technology designed to create web forms and documents. The platform is especially valuable for small business owners as it provides various forms, from job applications to different media quizzes and surveys. With forms.app, small companies can streamline their data collection processes and make more informed business decisions. 

Highlights

💡Best known for being a perfect form builder, helping businesses craft all types of forms for all their needs.

forms.app pricing

2. Weebly

The homepage of Weebly

Building a powerful website is crucial for all companies and organizations. Weebly is a versatile website builder that is particularly well-suited for small and medium businesses. Its affordability and functionality make it a popular choice among entrepreneurs looking to create a website with minimal expense. This tool helps companies improve their online presence and reach the target audience effectively.

Highlights

💡Best known for helping businesses build professional-looking websites without the need for coding knowledge. 

Weebly pricing

3. Clean email

The homepage of Clean Email

Managing your mailbox is crucial for businesses of all sizes, from small startups to large companies. Clean Email is a perfect tool for small business owners who often struggle with managing a high volume of emails. This cloud-based software offers features like easy-to-use cleaning suggestions, an unsubscribe tool, and a spam stopper, all of which help streamline email management.

Highlights

💡Best known for its practical email management features. 

Clean email pricing

Has a free 14-day trial ✅

4. Slack

The homepage of Slack

Slack is a cloud-based team communication app that offers instant messaging, document sharing, and voice/video calls. It's ideal for small businesses, as it helps streamline communication, organize conversations into channels, and integrates with services like Google Drive and Dropbox. Slack enhances collaboration and productivity for remote and in-office teams alike. 

Highlights

💡Best known for providing a centralized platform for real-time messaging, file sharing, and collaboration. 

Slack pricing

5. Setmore

The homepage of Setmore

Setmore is a scheduling app designed for small businesses, offering features tailored for various industries like beauty, wellness, healthcare, and more. Its online booking page simplifies appointment scheduling, while features like customer reviews display and automatic confirmations reduce no-shows. Setmore is a valuable tool for small and medium businesses looking to streamline their booking and payment processes. 

Highlights

💡Best known for its user-friendly online booking and scheduling system. 

Setmore pricing

6. ClickUp

The homepage of ClickUp

ClickUp is an all-in-one small business software designed to simplify task management, project tracking, and team collaboration for businesses of all sizes. Its simple interface and helpful features make it an ideal solution for small business owners looking to streamline their workflows and improve productivity. With ClickUp, you will always stay organized and focused on your goals.

Highlights

💡Best known for its comprehensive project management and collaboration features. 

ClickUp pricing

7. Buffer

The homepage of Buffer

Buffer platform is one of the best tools for social media management. With Buffer, you can schedule posts, track performance, and manage many social media profiles from one platform. Its user-friendly interface and powerful analytics help small and medium organizations understand their audience better and optimize their social media marketing strategy for growth.

Highlights

💡Best known for its efficient and easy-to-use social media management tools. 

Buffer pricing

8. Wave

The homepage of Wave

Accounting management is crucial for small businesses as it helps track financial health, monitor cash flow, and ensure compliance with tax regulations. Wave is ideal accounting software for small businesses, especially micro-businesses, freelancers, and service-based businesses on a budget. It offers a user-friendly platform with essential features like income and expense tracking and reporting to deal with accounting challenges quickly.

Highlights

💡Best known for its user-friendly and affordable accounting management software. 

Wave pricing

9. monday Sales CRM

The homepage of monday Sales CRM

monday Sales CRM is the best choice for small and medium-sized businesses seeking an easy-to-use, affordable, and flexible customer relationship management (CRM) solution. It offers a user-friendly interface that supports sales, customer support, and marketing tools. Being a part of the monday.com platform, it has customizable features, such as dashboards, workflows, and forms for your unique needs.  

Highlights

💡Best known for being an efficient CRM tool for small and medium-sized businesses.

monday Sales CRM pricing

Has a free 14-day trial ✅

10. Toggl Hire

The homepage of Toggl Hire

Toggl Hire is a skills evaluation and talent management tool tailored to help small and medium-sized enterprises improve the recruitment process. It enables you to test job-specific skills, reducing interview time and ensuring a better match between candidates and job requirements. Toggl Hire is particularly valuable for small businesses looking to quickly identify and recruit top talent.

Highlights

💡Best known for helping businesses test job-specific skills during recruitment.

Toggl Hire pricing

11. Google Analytics

The homepage of Google Analytics

Google Analytics is a powerful platform for small business owners, providing insights into website performance and customer behavior. It can track key metrics like keyword analysis, visitor demographics, and website traffic, ensuring informed marketing, design, and content creation decisions. This tool can help you tailor smart marketing strategies and build a strong brand presence online.

Highlights

💡Best known for its impressive website tracking and analytics capabilities. 

Google Analytics pricing

12. Amplitude

The homepage of Amplitude

Amplitude is a platform that helps businesses understand how customers use their products. It gives insights into user behavior and helps companies make informed decisions to improve their products. Amplitude's A/B testing feature enables businesses to experiment with different versions of their products to see which performs better, helping them improve customer satisfaction.

Highlights

💡Best known for providing practical product analytics features.

Amplitude pricing

13. LivePlan

The homepage of LivePlan

LivePlan is a powerful tool for sales professionals and entrepreneurs, particularly those starting new business ventures. Its primary focus is helping users create detailed business plans with revenue projections and financial forecasts. LivePlan is one of the best tools for entrepreneurs and small business owners looking to plan and elevate their businesses to new heights quickly.

Highlights

💡Best known for providing forecasts and business plans for small businesses and entrepreneurs.

LivePlan pricing

35-day money-back guarantee ✅

14. MailerLite

The homepage of MailerLite

We have an excellent solution if you are looking for a practical and affordable email marketing tool. MailerLite is an ideal email marketing software for small and medium-sized businesses. With beginner-friendly email and HTML editors for custom campaigns, it offers accessibility for different skill levels. MailerLite is a perfect choice for organizations looking to enhance email marketing efforts. 

Highlights

💡Best known for its compelling automated email marketing features.

MailerLite pricing

15. ChatGPT

The homepage of ChatGPT

ChatGPT is one of the best software for running a small business, as it can assist in all business fields, from simple copywriting to creating complex marketing and sales strategies. ChatGPT is an AI chatbot that assists small business owners by generating content, answering customer inquiries, and providing marketing insights. Also, its human-like text generation automates tasks and saves time. 

Highlights

💡Best known for its natural language processing features and business task automation. 

ChatGPT pricing

16. Grammarly

The homepage of Grammarly

Grammarly is an AI-powered writing assistant created to enhance your team's written communication across various platforms, ensuring professionalism and accuracy. This amazing tool helps small businesses reach a high writing standard with real-time corrections and easy-to-understand explanations. Its seamless usability and well-designed interface make editing your documents fast and simple. 

Highlights

💡Best known for its innovative AI-powered writing assistance and plagiarism detection features. 

Grammarly pricing

17. Shopify

The homepage of Shopify

Shopify is a powerful e-commerce platform enabling small and medium-sized businesses to create, manage, and grow online stores. The platform's main purpose is to provide a complete commerce solution, offering everything a company needs to start selling online, from website-building tools to inventory management and marketing features. With Shopify, you can operate an online store, manage sales, and accept payments.

Highlights

💡Best known for providing one of the best e-commerce platforms for small and medium enterprises. 

Shopify pricing

Has a free 3-day trial ✅

18. LinkedIn

The homepage of LinkedIn

LinkedIn is a vast professional network that offers small business owners a range of valuable tools and features. It is an online platform for professionals and organizations, allowing businesses to connect with potential clients, partners, and employees. This excellent service also offers PR opportunities, allowing businesses to share work news and position updates with their followers. 

Highlights

💡Best known for connecting professionals across industries and providing a platform for business development.

LinkedIn pricing

19. WeSignature

The homepage of WeSignature

The document signing process is crucial for businesses as it ensures compliance with specific rules and legal requirements. WeSignature is a valuable tool for small and medium-sized business owners as it simplifies the document signing process, making it quick and easy to sign and send documents. Additionally, it helps improve document security by providing a safe platform for e-signatures.

Highlights

💡Best known for providing great software for all types of businesses for electronic signature needs. 

WeSignature pricing

Has a free 30-day trial ✅

20. Canva

The homepage of Canva

Canva is a fantastic graphic design platform that empowers small business owners to create professional-quality designs without using expensive software or advanced design skills. Its intuitive interface, vast template library, and time-saving features make it useful for enhancing your branding and marketing efforts. Canva's affordability makes it ideal for all businesses, helping them create visually appealing designs.

Highlights

💡Best known for building professional-looking business and marketing designs.

Canva pricing

Conclusion

In conclusion, statistics show that small and medium enterprises make up about 90% of businesses worldwide. It means that companies face high competition within their market segments. Running a successful business without using technologies and online tools can be challenging, as these resources help streamline operations, reach a wider audience, and stay competitive in today's digital landscape.

Finding the right tools to enhance your workflow can be difficult. However, this helpful article highlighted the importance of utilizing online tools to boost productivity for small and medium enterprises. Moreover, we have curated a list of the top 20+ best online platforms for SMEs to thrive in today's competitive business environment.