HelpDesk is a very useful ticketing system where your customer service team can automate the workflow. Thanks to HelpDesk, you can assign tickets to your members, add private notes and create canned responses by using the ticketing system.
By integrating forms.app and HelpDesk, you can create a new ticket or update an existing one and submit a response. In this way, you can provide your users with the highest level of customer service.
