Categories
Help Desk
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Zapier
HelpDesk
HelpDesk is a very useful ticketing system where your customer service team can automate the workflow. Thanks to HelpDesk, you can assign tickets to your members, add private notes and create canned responses by using the ticketing system.
By integrating forms.app and HelpDesk, you can create a new ticket or update an existing one and submit a response. In this way, you can provide your users with the highest level of customer service.
How to connect your forms with HelpDesk via Zapier
By connecting forms.app to HelpDesk via Zapier, you can create a new ticket with your form data and add tags to the ticket. You can also start sending replies by updating the ticket at any time.
What you need to get started:
● forms.app account
● HelpDesk account
● A Zapier account
How to set up this integration?
- Click the 'Use This Integration' button.
- Once you are redirected to Zapier's page, click on the “forms.app + Connect HelpDesk” button.
- Sign in to your Zapier and forms.app accounts.
- Follow the simple steps to set up the integration you like.
- End the integration and enable Zap.
Easily integrate forms.app and HelpDesk and save your helpdesk agents time!
