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Customer Information Form Template

Gathering information and creating a database with traditional methods has always been very tiring. That's why it makes the most sense to create an online customer information form. offers you the easiest and most practical way to create online forms. You don't need any coding knowledge to collect your customers' personal information with a customer information form. And you don't pay to do all this. Creating, customizing, and publishing an online form on is completely FREE!

Customer Information Form Template


What is an online customer information form?

The customer information form is an online document that helps you get to know the customer profile that benefits from your product or service. Add a form on your business website where your customers can leave their personal information. In this way, you can clearly identify your target audience and manage your marketing goals accordingly. You can create a database of your customers who has choosen to give you their contact information. So when you need to reach them, you can easily handle it. 

Benefits of using a customer information form

The primary goal of a company is to gain as many customers as possible. Then, different strategies can be applied to make these customers permanent. By creating an online customer information form on;

●     You can collect the personal information of customers, get to know them better, and apply for various applications in this direction.

●     You can create a database for yourself by requesting permission from your customers, whose personal information you collect, to use this information later.

●     By knowing your customers' birthdays and making small discounts on their birthdays, you can make them your loyal customers.

●     You can forward informative emails and messages about your business to them.

●     By using an online customer information form, you can be informed more quickly about the problems arising from your product and service and take action. Thus, you get a trustworthy business image for after-sales support.

How to make the free online customer information form more attractive?

Make your customers more willing to fill out the information form: you can mention that you will offer them promotions, discount codes if they fill out your form on online platforms.

Customize your form design: take advantage of's unlimited customization options. After the fields you will add to the form are completed, you can change the font from the design tab. You can also add a background to your form and make changes to the position and opacity of the background. Finally, by adding your logo to your form, you can create a more corporate image and gain the trust of your customers more easily.

Benefit from extensive integration options: with, you can integrate your online customer information form with many applications via Zapier. With these apps and integrations, you can create a sheet in Google Sheets every time your form is submitted.

Share your form on any platform: After perfecting your customer success form at the design stage, you can share the link you created from any online platform, send it via email or embed it on your website to fill the form.

Creating online forms and surveys is much easier than ever before. Without needing to code a single line, you can simply create forms or surveys and customize its fields, design, and general options with just a few clicks through’s intuitive form builder interface. After that, you can share using one or more of many sharing options and start collecting responses immediately. 

Powerful features: 

  • Conditional logic 
  • Create forms with ease
  • Calculator for exams and quote forms
  • Geolocation restriction
  • Real-time data
  • Detailed design customization

Forms and surveys that are created on can be easily integrated with many third-party applications via Zapier. You can integrate with more than 500 third-party applications such as Slack, MailChimp, and Pipedrive. For example, you can create contacts on MailChimp and send notifications to a specific Slack channel per submission you received through your forms.

It is alright if you don’t want to put in more time to create a form from scratch. Jumpstart with one of many ready-to-use templates and get to the work of collecting responses without bothering yourself at all. If you would like to, you can customize your template’s form fields, design and adjust general form settings.

You can share your forms in any way you like. If you want to share your form and collect responses through your form’s unique link, you can simply adjust privacy settings and copy-paste your form link anywhere. And if you would like to embed your form in your website, you can easily copy and paste embed code in your website HTML.

On, you can customize your form’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your form theme by choosing your own colors or picking one of many ready-made themes.