Kommo

When you use forms.app as the trigger and Kommo as the action via Zapier, the workflow flows like this: a new form submission occurs → Zap triggers → Kommo creates/updates a lead or contact (or triggers another action) automatically. This means you don’t need to manually move data from your form into your CRM; the connection handles it.

What you’ll need

• A forms.app account (to build your form and collect responses)
   
• A Kommo account (to receive leads/contacts and manage your CRM)
   
• A Zapier account (to build the connection between forms.app → Kommo)

5 Steps to Set Up Kommo + forms.app Integration

1. In your forms.app dashboard, create and publish your form so that you begin collecting submissions.
    
2. Use the connect button here, or simply head over to connect tab on forms.app to choose Kommo + forms.app integration. Then, you can start setting up your workflow in Zapier.
    
3. Add the next step: select Kommo as the action app → choose the appropriate action (e.g., “Create Lead”, “Create Contact”, or “Update Lead”) and connect your Kommo account.
    
4. Map the form submission fields (for example: Name, Email, Phone, Message) to the corresponding Kommo lead/contact fields so the information lands correctly.
    
5. Test your Zap with a sample form submission → ensure the data appears in Kommo as expected → once successful, turn the Zap ON. From now on, each new form submission will automatically create or update a record in Kommo.
    

With the integration of forms.app and Kommo, you can automate your lead capture and CRM workflow.