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Email Marketing

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Gist

Gist is an all-in-one email-marketing automation, live-chat & help-desk platform designed to support marketing, sales, and support teams with a unified toolkit.

When you connect the forms you build in forms.app to Gist via Zapier, you can automatically send form submissions into Gist as new contacts/leads, trigger chat workflows, add them to campaigns or support queues.

How to connect your forms with Gist via Zapier

When you use forms.app as the trigger and then Gist as the action in Zapier, your workflow becomes: a submission arrives in forms.app → Zap triggers → Gist creates or updates a contact/lead, tags them, adds them to a campaign, or triggers a support action. This ensures submissions are actioned in your marketing or support workflows.

What you’ll need

  • forms.app account — to build and publish your form and collect submissions.
     
  • Zapier account — to build the workflow (forms.app → Gist).
     
  • Gist account — with access to create contacts, campaigns, tags, etc.
     

5 Steps to Set Up Gist + forms.app Integration
 

  1. In your forms.app dashboard, build and publish your form so that submissions will trigger the “New Form Submission” event in Zapier.
     
  2. In Zapier, click “Make a Zap” → choose forms.app as the trigger app → select “New Form Submission” → connect your forms.app account.
     
  3. Add the next step: choose Gist as the action app → pick the action you want (for example: “Create Contact,” “Add Tag to Contact,” “Add to Campaign”) → connect your Gist account.
     
  4. Map the fields from your form submission (e.g., First Name, Last Name, Email, Interest/Message) into the corresponding fields in Gist (Contact Name, Email, Tag/Property).
     
  5. Test your Zap with a sample form submission → go to your Gist account and check that the contact appears or is updated as expected → once everything looks correct, turn the Zap ON.
     

With the integration of forms.app and Gist, you can automate your lead-capture and support workflows.