1. Import into your account
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Hotel Complaint Form
A hotel complaint form is a quick and organized way for hotels to receive, track, and resolve customer complaints. By using a professionally designed template, you can streamline feedback collection and enhance customer satisfaction. Start now with this free template!How to use this hotel complaint form
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What is a hotel complaint form?
A hotel complaint form is a document that allows customers to report issues related to their stay, such as room conditions, service quality, or facility concerns. It helps hotels document complaints systematically and address them efficiently, ensuring a better guest experience.
What should you ask in a hotel complaint form?
Asking the right question in your form is critical. To gather useful feedback, include these key fields:
- Guest’s name and contact details (optional for anonymous complaints)
- Room number and check-in/check-out dates
- Type of complaint (cleanliness, service, noise, etc.)
- A detailed description of the issue
- Preferred resolution or suggestions