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Zendesk

Zendesk is a widely used customer support and sales CRM tool that enables you to provide an organized support for your customer and improve your sales processes. You can both improve the customer support experience of your customers and have an organized customer support strategy in the background.

When forms.app is integrated with Zendesk, you can do wonderful automations like creating new tickets, users, and organizations from the form submissions you collected using your forms that are created on forms.app.

How to connect your forms with Zendesk via Zapier

With the integration options forms.app has with Zendesk through Zapier, you can create or update tickets, users, and organizations within your Zendesk system without having to do it manually and all by automatically!

Here are what you need to get started:

A forms.app account
A Zendesk account
A Zapier account

How to set up this integration?

Click on the ‘Use This Integration’ button.
When you are redirected to Zapier’s page, click on the “Connect forms.app + Zendesk” button.
Log into your Zapier and forms.app accounts.
Follow the simple steps to set up the integration you like.
Finalise the integration and activate the Zap.

That’s it! Now, you can enjoy having your forms submitted and getting new tickets, users, etc. created automatically!