Snappy
Snappy is a cloud-based system developed for customer support. It simplifies and streamlines customer support with its e-mail ticketing feature.
The integration of forms.app and Snappy makes it easy to collaborate by creating a post on the team wall. You can also use the customer self-service feature as a customer or by creating a note for them.
You might also like

Kaiten
Track all business processes in one place.Zapier

Google Tasks
Streamline your workflow and organize your business processes.Zapier

SmartEmailing
Streamline new contacts to your emailing list from your form responses and automate your work.Zapier

Coda
Create a copy of a Coda document, edit and save your form responses.Zapier