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Freshdesk

Freshdesk is an omnichannel customer support platform that enables both your customers to get a good quality of support service and your team to organize their support process better. You can do many things like accepting tickets regarding the problems your customers faced or creating a knowledge base for your customers.

When you integrate your forms with Freshdesk, you can automatically open tickets for customer support inquiries, create companies and contacts. This allows you to automate your customer support process to a higher extent and save lots of time!

How to connect your forms with Freshdesk via Zapier

With the integration options forms.app has with Freshdesk through Zapier, you can open tickets for support inquiries, create contacts, companies, and do many other things automatically!

Here are what you need to get started:

A forms.app account
A Freshdesk account
A Zapier account

How to set up this integration?

Click on the ‘Use This Integration’ button.
When you are redirected to Zapier’s page, click on the “Connect forms.app + Freshdesk” button.
Log into your Zapier and forms.app accounts.
Follow the simple steps to set up the integration you like.
Finalize the integration and activate the Zap.

That’s it! Now, you can enjoy automating a big part of your customer support processes!