Freshdesk is an omnichannel customer support platform that enables both your customers to get a good quality of support service and your team to organize their support process better. You can do many things like accepting tickets regarding the problems your customers faced or creating a knowledge base for your customers.
When you integrate your forms with Freshdesk, you can automatically open tickets for customer support inquiries, create companies and contacts. This allows you to automate your customer support process to a higher extent and save lots of time!
