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How to use a custom domain for your form URL

The first stage to white-labeling your online forms and surveys is to use a custom domain. In this article, you will learn how to use a custom domain for your form URLs with easy steps.

Preparing your custom domain

Before using a custom domain for your forms, you must prepare it first. Here are the steps you should follow:

1  - Get your domain name and create a subdomain (for example, “”).

2  - If you have your domain name ready, simply go to DNS settings and add a new CNAME record that points to

3  - Here’s how your DNS record should look like:

Adding a custom domain to your account

Once you have completed the steps above, all you have to do is open your account and add your custom domain to your account.

Important: Please note that you need a Premium account to use custom domains.

1  - Click on your profile and choose “Account” while you are on the dashboard:

2  - Open the domain setting and click the edit button next to the “Custom Domain” option:

3  - Simply enter your domain details and hit the save button:

After you finish everything, your form URLs will look like this:


Make sure to check out our articles to learn about custom subdomain options and other sharing methods.