CAPFAA collects 2x more applications

Before forms.app, CAPFAA relied on inefficient methods for managing critical organizational processes. Scholarships, climate surveys, annual member awards, and executive board nominations were handled through paper forms, Word documents, and PDFs. This manual approach was time-consuming, cumbersome, and difficult to track.

They attempted to transition to an online form platform but it proved unsustainable due to:

• High cost: The platform was cost-prohibitive, requiring a sponsorship that only covered a single year.


• User friction: It mandated that users create a username and password to complete forms, which frustrated members and discouraged participation.

The platform's limitations highlighted the urgent need for a more affordable, user-friendly, and scalable solution.

CAPFAA made the strategic decision to switch to forms.app to manage their scholarship applications, nominees, and other users. The transition brought the exact solutions the CAPFAA team was looking for:

• Easier creation process: forms.app's ease of use allowed team members, even those without technical backgrounds, to seamlessly customize forms to match CAPFAA's branding.


• No account required: The elimination of mandatory user accounts for applicants significantly boosted accessibility and reduced friction, leading to increased participation.


• Secure sharing & export: Forms can be securely shared via invitation, protecting sensitive applicant information. Easy export functionality simplifies evaluation and reporting.

Since implementing forms.app, CAPFAA has seen substantial improvements:

• 76% cost savings: forms.app dramatically reduced CAPFAA's operational costs compared to their previous platform.


• More than doubled applications: Scholarship applications more than doubled, increasing from 50 to 134 in 2025.

Ashley Benner, President-Elect of CAPFAA, rates her overall satisfaction with forms.app as a 9 out of 10 and recommends forms.app.