São Vendelino Firefighters manage their records digitally with forms.app

São Vendelino Volunteer Firefighter Association handles its reporting process digitally using forms.app, so they can focus on fire and rescue operations.

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São Vendelino Firefighters manage their records digitally with forms.app

It was very complicated to fill out reports by hand! This resulted in the accumulation of documents and, with that, the difficulty of finding data when needed. All of that changed after we found forms.app, and I can attest to that.

Bombeiros São VendelinoFire Chief
Bombeiros São Vendelino

1. Challenge

Before discovering forms.app, the volunteer fire department struggled with filing paperwork and finding a record when they needed it. They had some issues that slowed their operations, such as:

  • Manual paperwork: All administrative tasks were handled with physical documents, often handwritten. Mountains of paper records made it difficult to find information when needed
  • Lack of standardization: Inconsistent record formats led to interpretation difficulties
  • Time-consuming processes: Entering data manually slowed down operations and delayed access to critical information
  • No real-time visibility: Unable to track and manage information as events occurred

These limitations were making emergency response documentation hard. The organization needed to maintain accurate, accessible records for its vital community services.

2. Solution

São Vendelino Volunteer Firefighters Association choose forms.app and put it in the center of their digital workflow for record keeping. With forms.app, the organization has now able to:

  • Easily create new forms: Quickly built custom forms that perfectly match their operational needs. Intuitive interface that requires minimal training for volunteers
  • Real-time data management: Instant access to information as it's recorded in the field
  • Secure data storage: Confidence in how sensitive emergency service data is stored and protected
  • Wide connectivity: Seamless integration with other digital services and systems they use

forms.app finds its way to “an extremely helpful tool” in the association’s daily operations, saving them time and contributing to their emergency services.

3. Results

The adoption of forms.app delivered immediate improvements and results for São Vendelino Firefighters:

  • Easy entry: Forms can now be filled anywhere
  • Standardized records: Consistent formats across all documentation
  • Easy retrieval and filtration: Current data is always available for decision-making. When there is a bureaucratic need, presenting the report takes only seconds.

The Bombeiros São Vendelino Fire Chief rates overall satisfaction with forms.app as a perfect 10 out of 10.
Industry
Volunteer organization
Teams
Firefighters & rescuers
Use cases
Emergency response documentation, activity tracking, and administrative records for volunteer fire services
About São Vendelino Volunteer Firefighters Association
As a volunteer fire department, the association operates on multiple fronts to protect the community of São Vendelino, Rio Grande do Sul, Brazil. Though they are volunteers, they operate, they operate 7/24. Their work includes firefighting, traffic accident response, pre-hospital Care, search and rescue operations, and animal rescues.

A clear 10, because this excellent system meets several demands, including ours. We can also highlight the ease of operating the forms.app. Also, they are always responding to suggestions from their users! That's fantastic.

Bombeiros São Vendelino Fire Chief