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Complaint Form Template

A business always wants to know a complaint before it goes public. In such cases, customer feedback bears big importance for improving customer service and customer satisfaction. You can make this process even easier with forms.app's free online complaint form template. It is completely FREE and requires no coding knowledge.

What is an online complaint form?

An online complaint form is generally a way of receiving feedback, usually negative. But, as you may have already known, this type of feedback is the most important one. At this point, you should always have a complaint form somewhere your customers or users can access easily and tell about their problems.

Whether it is a customer complaint form or an employee complaint form, forms.app helps you create these complaint forms within a few minutes without needing to code a single line and enables you to share using a URL or embedding in your website HTML.

How to create a complaint form on forms.app

Creating a complaint form on forms.app is very easy. You can quickly start with a ready-made template and customize your form however you like. For more useful information, check our guides on how to create better forms. Follow these simples steps to create your perfect form: 

  • Click on the 'Use Template' button and start with a template.
  • Customize your form fields, design, and general settings.
  • Share your form and collect responses immediately.

What should I ask in my complaint forms?

You should ask for basic contact information, personal information, the complaint's date, and details. This information will enable you to review your product or service, improve your business, and solve your customer's or employees' problems. By collecting contact details, you can do follow-ups with your customers and let them know about the latest improvements. Use the free templates and get started today!

Creating online forms and surveys is much easier than ever before. Without needing to code a single line, you can simply create forms or surveys and customize its fields, design, and general options with just a few clicks through forms.app’s intuitive form builder interface. After that, you can share using one or more of many sharing options and start collecting responses immediately. 

Powerful features: 

  • Conditional logic 
  • Create forms with ease
  • Calculator for exams and quote forms
  • Geolocation restriction
  • Real-time data
  • Detailed design customization

Forms and surveys that are created on forms.app can be easily integrated with many third-party applications via Zapier. You can integrate with more than 500 third-party applications such as Slack, MailChimp, and Pipedrive. For example, you can create contacts on MailChimp and send notifications to a specific Slack channel per submission you received through your forms.

It is alright if you don’t want to put in more time to create a form from scratch. Jumpstart with one of many ready-to-use templates and get to the work of collecting responses without bothering yourself at all. If you would like to, you can customize your template’s form fields, design and adjust general form settings.

You can share your forms in any way you like. If you want to share your form and collect responses through your form’s unique link, you can simply adjust privacy settings and copy-paste your form link anywhere. And if you would like to embed your form in your website, you can easily copy and paste embed code in your website HTML.

On forms.app, you can customize your form’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your form theme by choosing your own colors or picking one of many ready-made themes.