v.s. 
Enjoy all features for free
Start Nowforms.app is more user friendly and its free package includes all features. Free package of SurveyMonkey is limited to 10 questions and 40 response views per form. You must have a paid package in order to use some features of SurveyMonkey, such as payment collection. Moreover forms.app has some unique features like Product Basket, Heat Map, Geo Location Restriction, Custom CSS.
| Minimum price/year | 144 USD | 384 USD |
| Free Package includes all features |
| Submission | 150 | 40 / survey |
| Exporting results to CSV | ||
| Custom fonts | ||
| Custom colors | ||
| Custom CSS | ||
| Insert Images & Videos | ||
| QR code generator | ||
| Google Ads Conversion | ||
| Facebook Conversion | ||
| Conditions | ||
| Publish Day Settings | ||
| Unpublish Day Settings | ||
| Collecting Payment | ||
| Step view | ||
| Image Upload | ||
| File Upload | ||
| Notification | ||
| Frendly URL | ||
| Quota Settings | ||
| Heat Map | ||
| Geolocation Restriction |
forms.app uses the latest technologies to minimize the cost
and maximize the performance.
Interface of SurveyMonkey is basically for professional survey makers. It may be too difficult for individuals who don’t need complex tools.
forms.app’s user interface is so easy that anybody can use it without help.
You can add a new question to your survey form, select its answer format and adjust its settings at once.
Forms of SurveyMonkey can be customized. However you must have a paid package for some themes and design tools. SurveyMonkey does not provide custom CSS.
Customization tools of forms.app provides a wide range of solutions for all types of users.
You can build beautiful forms quickly with themes.
Or you can pick any color for any text or form element, adjust border-radius, upload a background image, change fonts and do many other coolstuff. forms.app also provides custom CSS for professionals such as advertising agencies or webmasters.
Free package of SurveyMonkey has a limit of 10 surveys and 40 submissions per survey.
SurveyMonkey does not give all features free.
Minimum annual cost of a paid package is 384 USD which does not include some features such as No Branding, multilingual surveys etc.
If you buy a 99 USD/month package, you can not upload files or accept payment and the response limit is 1.000.
Free package of forms.app includes all features. You can have 5.000 responses.
Minimum annual cost of a paid package which provides 10.000 response limit and No Branding option is 50 USD.
It is possible to hide some questions according to the answer given to a question. SurveyMonkey calls it skip logic.
You can show / hide some questions according to the answer given to another question. Thanks to the intuitive user interface of forms.app, it is very easy to set conditions .
SurveyMonkey does not have this feature.
Product Basket field of forms.app is so intuitive that you don’t need help to list your products or services on your sales order form. You can put pictures, prices and options such as color, size, etc. in a few minutes. You can categorize them, too. You can even enter stock amounts that will decrease by each sale. So that you can manage stocks easily.
This feature lets you sell online without a website.
SurveyMonkey does not have this feature.
If you want your form to be filled in by people in a certain area, this feature is very useful.
For example, you wouldn’t want people in other cities to fill in this form, if it is a survey form about health services in your city. Go to Settings / Location Settings and restrict the form to be filled in only 25 km around the city center.
SurveyMonkey supports only payments via Stripe.
forms.app supports some local payment systems like Iyzico as well as some global payment systems such as Stripe, Wirecard and PayPal. .
SurveyMonkey has a help centre where users can find answers for common questions. For individual support, SurveyMonkey offers only email support for free packages.
Live Chat: No.
forms.app offers live chat support which means that problems and requests of the users are responded within minutes during European working hours of a day. Messages and questions are usually responded to within 8 hours.
forms.app also offers an automated search engine for the users where they can find the answers to their questions all by themselves.
Live Chat: Yes
