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Cookie Policy

As Insura Teknoloji AS (forms.app), we use cookies and similar technologies such as pixels and web beacons(all referred as Cookie) to improve user experience and benefit our website in the most efficient way. We have prepared this Cookie Policy(Policy) to inform you about the use of cookies and intended purposes of them. For more information about how we process your personal information, please consult our Privacy Policy.

1- What are cookies and why we use cookies

Cookies are small text files stored on your browser or network server via browsers by the websites you visit. We may use cookies to collect personal information, or to collect information that becomes personal information if we combine it with other information. The purpose of using cookies on our website is to improve the services offered to you by increasing the functionality and performance of our website, to offer new features and personalise the features according to your preferences and ensure the safety of our website, your's and forms.app's legal and commercial.

2- What data do cookies collect

Through cookies, data is collected by automated methods(without human intervention). The following data are collected and processed through cookies: the browser and operating system you use, IP address, user ID, date and time of your visit, interaction status, the use of the features on the website, the search phrases you enter, how often you visit our website, your language preferences, user transaction records including scrolling movements and information about the tabs you access.

3- Who uses cookies

Cookies set by the website owner or service provider(in this case, forms.app) are called "first- party" cookies. Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website or service you are using(such as advertising, interactive content and analytics). The third parties that set these third-party cookies can recognize your computer both when it visits certain other websites or services.

4- Types of cookies

  • Session Cookies: Session cookies are used during the visit of our visitors' to a website and these are temporary cookies that are deleted after the browser is closed. Main purpose of using these cookies is to ensure the proper functioning of the website during your visit. For instance, you are provided to fill online forms consisting of multiple pages.
  • Persistent Cookies: Persistent cookies are used for increasing functionality of the website, providing a better and faster service to our visitors. These types of cookies are used for remembering your preferences and stored on your device via browsers. These can be used for offering you special suggestions considering matters like your aim to use the website. In favour of the persistent cookies, in case of visiting our website again with the same device, it is checked whether your device has a cookie created by our website.

5- Categories Of The Cookies Used On Our Website

When you first visit our website, you will be presented with a screen on the bottom regarding your cookie preferences. In accordance with the cookies you consent to be used on this screen, relevant cookies are stored on your browser or device. Types of cookies we use our website:

  • Technical Cookies: These cookies are strictly necessary to provide you with services available through our forms.app service and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the forms.app services, you can not refuse them without impacting how our forms.app function. You can block or delete them by changing your browser settings, as described under the heading "How can I control cookies" in this Policy.
  • Analytics/Performance Cookies: These cookies collect information about how users use the website. Such cookies are used to show how effective our marketing campaigns are, or to help us customise our services and applications for you in order to enhance your experience. These cookies may be set by us or by third-party providers whose services we have added to our pages.
  • Marketing/Targeting Cookies: These cookies used to present advertisements/campaigns according to the interests of users and to measure the effectiveness of marketing activities.

For some of the cookies mentioned above, Google Analytics(a web analysis service provided by Google) and Google Ads Services are used. For comprehensive information about the processing of your personal data within the scope of the services provided by Google Inc: https://policies.google.com/technologies/cookies?hl=en-US

Another third-party cookie provider is Facebook(Meta). For comprehensive information about the processing of your personal data within the scope of the services provided by Facebook(Meta): www.facebook.com/privacy/policies/cookies

6- Cookies served through the Service

  • Member use of forms.app

We use Google Analytics and Facebook in order to better understand our members' needs and to optimise our service and the end user experience. Google Analytics cookies are third-party cookies to record a members' activities on forms.app.

  • Forms that created by members

We automatically place cookies in every form created by our members. These are strictly necessary to provide you with services available through our forms.app service and contain unique identifiers that enable us and our members to recognise when their receivers have answered their forms or clicked certain links. These cookies record each receiver's IP address, forms.app user ID(not valid for anonymous responses), operating system name, operating system version, device model, device type, device brand name, browser name and version, date and time with each answer and click for a form. We use this data to create reports for our members about how a form performed and what actions receivers took.

7- How can I control cookies?

You have the right to decide whether to accept or reject cookies

  • Website Cookie Preference Tool: You can exercise preferences about what cookies are served on our website by visiting our cookie settings preference centre, available here.
  • Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality of any areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you can find on the below:

Google Chrome http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

Internet Explorer - Microsoft Edge https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

MozillaFirefox http://support.mozilla.com/en-US/kb/Cookies

Opera http://www.opera.com/browser/tutorials/security/privacy/

Safari https://support.apple.com/en-gb/guide/safari/sfri11471/mac

8- Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at gdpr[at]forms.app

Last updated on July 2022