Help Desk Feedback Form Template

Customer satisfaction has the utmost importance for every business. For this reason, companies have to make sure their customer support team works effectively. With an online help desk feedback survey, it is possible and quite easy. Use this fully customizable customer satisfaction survey sample and learn more about your support services.

Help Desk Feedback Form Template

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Thanks to forms.app’s free feedback survey templates, users have numerous customizing features, and they can edit the survey questions about their technical support without any coding experience. Ask for an email address to reach customers and ensure they are satisfied with your services. Later you can easily review the survey data and download it on any device. forms.app’s free help desk feedback survey template will help you create your survey in a couple of minutes!

Creating online forms and surveys is much easier than ever before. Without needing to code a single line, you can simply create forms or surveys and customize its fields, design, and general options with just a few clicks through forms.app’s intuitive form builder interface. After that, you can share using one or more of many sharing options and start collecting responses immediately. 

Powerful features: 

  • Conditional logic 
  • Create forms with ease
  • Calculator for exams and quote forms
  • Geolocation restriction
  • Real-time data
  • Detailed design customization

Forms and surveys that are created on forms.app can be easily integrated with many third party applications via Zapier. You can integrate with more than 500 third party applications such as Slack, MailChimp and Pipedrive. For example, you can create contacts on MailChimp and send notifications to a specific Slack channel per submission you received through your forms.

It is alright if you don’t want to put in more time to create a survey from scratch. Jumpstart with one of many ready-to-use templates and get to the work of collecting responses without bothering yourself at all. If you would like to, you can customize your template’s form fields, design and adjust general survey settings.

You can share your surveys in any way you like. If you want to share your survey and collect responses through your form’s unique link, you can simply adjust privacy settings and copy-paste your form link anywhere. And if you would like to embed your form in your website, you can easily copy and paste embed code in your website HTML.

On forms.app, you can customize your form’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your form theme by choosing your own colors or picking one of many ready-made themes.