What is a report an issue form?
A report an issue form is an online document that allows people to report any problems or issues they are experiencing. The form includes form fields for people to provide information about the issue, their contact information, and what they would like to be done to solve the problem. Individuals, businesses, or organizations can use this form to get notified about any type of problem or issue.
Why use a report an issue form?
Today, when people encounter a problem, they turn to online services to solve this problem. One of these online services is the report an issue form. When your customers or users of your service encounter any problems, this form can be used by users or customers to report their problems without contacting you directly. Apart from these advantages:
- Reaching you when they find a problem will also make your customers happy.
- More people can raise their problems because they don't have to go anywhere to fill out the form.
- No paper costs and you can check reports online anytime, anywhere, on any device.
What should I include on my report an issue form?
The form usually includes fields for the user to provide information about the issue, such as its description, severity, and measures to take. The form also allows the user to upload files that may be related to the issue. But if you use the report form template that forms.app has prepared for you, you will have a form that already has most of these features. If there is a form field that you want to add or delete, you can edit it from the Edit page.