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Website Feedback Form Template

Customer feedback plays an essential role in improving any business from any field. By simply creating a website feedback form, you can provide better customer service and gather feedback on important matters. To help you during this process, offers you the best website feedback template. Get started now and improve the user experience for the better!

Website Feedback Form Template


Why does using a Website feedback form matter so much?

In almost all businesses, the main goal is to sell or at least offer some product or content to clients. So, this makes any remark, comment, or message from clients valuable data for your business. By listening to what they have to say and working on these areas, you may offer a better customer experience and naturally increase your sales.

The best way to collect feedback nowadays is using online feedback forms and feedback surveys. If you have a website for your business, then, this free website feedback form template can make your job much easier. This is surely the case because you will not only easily collect feedback from your website visitors, but also review these submissions in a more optimized way. 

How to create a great website feedback form?

The website feedback form template you will find on includes the most common questions and form fields. Thus, you can simply start using the form after a couple of small changes. And not surprisingly anymore, have got you covered in that area, as well. Adding new fields, editing existing ones is only a couple of clicks away. You may also pay attention to the following tips and instantly create better feedback forms:

Ask the type of feedback

In order to review the feedback without any effort, it is best to ask your visitors about the type of feedback first. This will tremendously help you with the review process as you will be able to sort the answers according to the type of feedback they have sent. This way, you can differentiate the urgent ones from other suggestions and provide better customer support.

Add a Likert scale

Another way to collect feedback is by using opinion and Likert scales. Collecting data this way is often more straightforward than collecting fully-fledged text reviews. Besides, they are as valuable as other feedback and offer you a simple picture to read. After opening this website feedback form template, you can simply add a scale on the side menu. 

Create a Thank You page for them

Once your visitors click the feedback button and write their valuable opinions, it is natural if they want to see you have received their message. On, you can show that their feedback hasn’t been thrown away via various methods. For example, you can automatically send notification emails to them or create a Thank You page. This is, indeed, an important factor for customer satisfaction, because it shows that you care about their opinions.

After editing your customer feedback form, simply head over to the design menu and choose colors and background for your survey form. You will also have access to’s library of themes and makes your website survey really blend into your web page. Open this website feedback form now and create your online form for free!

Create online forms with ease, customize your form’s fields, design, and privacy options within a couple of minutes. By adding some of many types of form fields for all needs with’s drag and drop form creator screen, you can also create online surveys and exams. 

Powerful features: 

  • Conditional logic 
  • Create forms with ease
  • Calculator for exams and quote forms
  • Geolocation restriction
  • Real-time data
  • Detailed design customization

You can integrate the forms and surveys you created on with many third-party applications via's direct integrations and Zapier. These applications and integrations include creating or modifying a sheet on Google Sheets every time your form is submitted and creating a deal on Pipedrive for an order you received or a generated lead. 

There are no limits and boundaries when it comes to creating online forms, surveys, and exams with! You can choose one of many types of templates, create a form, and get started right away! Once you start with a template, you can easily customize your form fields, form design, and many other attributes!

You can share your forms in any way you like. If you want to share your form and collect responses through your form’s unique link, you can simply adjust privacy settings and copy-paste your form link anywhere. And if you would like to embed your form in your website, you can easily copy and paste embed code in your website HTML.

On, you can customize your form’s theme and design elements in depth. Once you switch to the ‘Design’ tab after getting your form done, you will see many different design customization options. You can change your form theme by choosing your own colors or picking one of many ready-made themes.