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Support Request Form

Ensuring customer satisfaction is important in any industry, and with a support form, you can practically collect customer requests for help. Create your form today with the support request form template to easily collect customer issues and requests. This request form template is completely free and available to you with advanced features!

Support Request Form


What is a support request form?

Customers and users can request assistance with the product or service using support request forms. This form helps you identify the reasons and urgency of the request. This enables the support person or team to address the issue or request more quickly and effectively.

When adding questions to the form, you can choose question formats that will assist customers in specifying their problems clearly and concisely. For example, you can use long text or multiple-choice questions and add an explanation field as well. Selecting the right question format from the various options offered by is very easy!

A request form is a document that is used to accept requests from your customers, employees, students, or from anyone depending on where you are working. Through a request form, you can accept time off requests, quote requests, donation requests, and many more types of requests. By doing all these online, you can both have an overview of the requests received and collect data from the respondents about their requests. 

A good request form should be collecting all the necessary information regarding the request to be made. For example, if it’s a leave request form, you should ask for all the necessary information such as requested leave dates, employee information, and anything else that could be beneficial to evaluate the request and proceed if it’s possible.

There are many benefits of having your request forms online. Some of them are: 

  • Saving papers and protecting the nature.
  • Having all form submissions in one place. 
  • Managing the requests easily. 
  • Getting notified by an email everytime a new request received. 
  • Integrating with third-party applications. 
  • Giving an easy access to your form through a link.

On’s templates library, there are many free request form templates using which you can get started quickly and customize your request form template however you like. From leave request form template to maintenance request form template and many others, you can choose a one that matches your needs and get started right away!