1. Import into your account
View this customer information form template and click on "use template" after making sure this is what you are looking for.
Customer Information Form Template
Gathering information and creating a database with traditional methods has always been very tiring. That's why it makes the most sense to create an online customer information form. forms.app offers you the easiest and most practical way to create online forms. You don't need any coding knowledge to collect your customers' personal information with a customer information form. And you don't pay to do all this. Creating, customizing, and publishing an online form on forms.app is completely FREE!How to use this customer information form template
2. Customize however you like
Add or remove questions through forms.app's drag & drop interface and match your brand style.
3. Share it on all channels
Customize the URL, change the access levels, create a QR code, or get the embed code.
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What is an online customer information form?
The customer information form is an online document that helps you get to know the customer profile that benefits from your product or service. Add a form on your business website where your customers can leave their personal information. In this way, you can clearly identify your target audience and manage your marketing goals accordingly. You can create a database of your customers who has choosen to give you their contact information. So when you need to reach them, you can easily handle it.
Benefits of using a customer information form
The primary goal of a company is to gain as many customers as possible. Then, different strategies can be applied to make these customers permanent. By creating an online customer information form on forms.app;
● You can collect the personal information of customers, get to know them better, and apply for various applications in this direction.
● You can create a database for yourself by requesting permission from your customers, whose personal information you collect, to use this information later.
● By knowing your customers' birthdays and making small discounts on their birthdays, you can make them your loyal customers.
● You can forward informative emails and messages about your business to them.
● By using an online customer information form, you can be informed more quickly about the problems arising from your product and service and take action. Thus, you get a trustworthy business image for after-sales support.
How to make the free online customer information form more attractive?
Make your customers more willing to fill out the information form: you can mention that you will offer them promotions, discount codes if they fill out your form on online platforms.
Customize your form design: take advantage of forms.app's unlimited customization options. After the fields you will add to the form are completed, you can change the font from the design tab. You can also add a background to your form and make changes to the position and opacity of the background. Finally, by adding your logo to your form, you can create a more corporate image and gain the trust of your customers more easily.
Benefit from extensive integration options: with forms.app, you can integrate your online customer information form with many applications via Zapier. With these apps and integrations, you can create a sheet in Google Sheets every time your form is submitted.
Share your form on any platform: After perfecting your customer success form at the design stage, you can share the link you created from any online platform, send it via email or embed it on your website to fill the form.