What is an online company satisfaction survey and why should you use it?
An online company satisfaction survey is a great tool to collect feedback from the employees about what they like and don’t like in their work life. By asking the right employee questions, you will collect data about their satisfaction, work environment, employee morale, and so on. This will allow you to fix the issues, if any, and increase job satisfaction immediately.
- Detecting the causing factors: The first goal of using a company satisfaction survey is to find issues, what causes them, and lastly, what can you do to fix them. By creating a feedback survey with forms.app’s company satisfaction survey template, you can easily collect data on company-related matters and see if something causes dissatisfaction or not. Once you have detected the issues, it will be easier to deal with them.
- Learning more about the teams and encouraging teamwork: Sometimes, employees may want to be in different positions, teams, or departments. By asking if they are satisfied with their team, you can arrange the teams better and enable team cooperation. When they work with people they like and respect, employees will be more productive and happy.
- Finding ways to get your employees more engaged: After you have learned what causes dissatisfaction and demotivates the employees, you can choose an appropriate approach and fix the problems. For example, if employees are not happy with their working hours, you can talk with them to adjust the schedule. A better working schedule will help them focus on doing good work.
- Creating a healthy work environment for the employees: Having a healthy and non-toxic working environment can really have an impact on the success of the company. If employees feel relaxed, they will be able to find more opportunities to express their innovative ideas. With a company satisfaction survey, you can learn about the current workplace and find a way to improve it.
- Increasing company satisfaction: Yes, another reason to use a company satisfaction survey is to increase employee satisfaction. By collecting regular feedback and working on the issues expressed in the feedback, you can show how much your company values its employees. Knowing their voice is heard and human resources managers listen to what they have to say, the employees will be motivated. And making the company satisfaction survey a part of company culture will help you maintain this satisfaction in the long run.
- Automating the process and work smarter: One of the best parts of using an online survey is that most of the work is done automatically. And this is both beneficial for you and the employees. Because they will be able to fill out the survey anywhere, at any time, and all you have to do is review them.
Some topics to include in your company satisfaction survey
In order to collect valuable data, first, you have to determine which topics you want to talk about. According to your company or department, these topics may vary, but there are a few common topics you can include in your survey.
- Job position
- Team members and cooperation
- Communication in the company
- Work-life balance
- Benefits
- Managers
How to create a better company satisfaction survey
forms.app offers you a great employee satisfaction survey templates that come with standard questions and optimal features. To create an employee survey, you can easily use it as a base and shorten your survey creation process. But this is not all! forms.app also provides countless editing and customization options for you to measure employee satisfaction automatically.
For example, after selecting the company satisfaction survey template, you can add open ended questions to collect detailed feedback or change field types to opinion scales for getting an exact score. With regular use of these surveys, employee retention will not be an issue for you. Open this free company satisfaction survey sample and start creating your survey freely!