What is a car service satisfaction survey?
A car service satisfaction survey allows you to collect your customers' opinions about the car service they receive. With the survey results, you can better understand their needs and make changes to your service. You can start by following the steps below to create your survey.
- Step 1: Choose a free customer satisfaction survey template you want to use and click on the “use template” button.
- Step 2: Click the “plus” button and select the one you need from the many question formats. You can use multiple-choice, rating scale, and open-ended question formats.
- Step 3: Make your survey easy to use with forms.app. For example, you can use conditional logic to show or hide questions based on the given answers.
- Step 4: Customize your survey and share it using the link.