Having an issue with conditional logic?

If you are having a problem with using conditional logic, there may be a few issues you must check. Let’s see what are they, and how you can make sure your conditions will work as intended every time.

Check the order of your conditions

When adding conditions to your forms, you have to make sure they are in the correct order. This means that you should not try to hide or show previous fields by adding conditions to other questions.

Make sure to select the right conditions

You will be able to select different condition types for different form fields. If your conditions do not work as you intended, make sure you select the right condition type for your question. You can also try to make your form field required so that respondents can choose one of the options to fulfill your condition.

Contact us

If noting solve the issue you are having, you may be encountering a bug or a different factor may be in play. In this case, you can simply get in touch with us through live support or by filling out our contact form.

To get more information on Conditional Logic, please visit our Help Center and read the related articles.