The most common type of computer issue form asks for basic information about the problem, such as when it started, what application or program was being used when the problem occurred, what error message appeared, and whether the problem has happened before. This way, the IT department or person will have enough information to proceed. Additionally, a computer repair form may ask for contact information in case further follow-up is needed.
While report forms are not always necessary, they can be helpful in documenting and tracking problems so that they can be more easily resolved. In some cases, the form may need to be submitted to a higher authority, such as an IT department, for further investigation.