What is an online pharmacy complaint form?
An online pharmacy complaint form is a type of complaint form allowing pharmacists to collect valuable customer experience data. They typically ask for the details of the dissatisfaction regarding the date of the incident, the personnel involved, and the complainant's contact information.
Why need a form to collect complaints?
It is naturally best to offer a standardized service by addressing customer complaints. Dealing with many customers, this task can appear challenging; however, an organized process with a functional form will do most of the job, and all there is to do is review the complaints and seek ways to better customer experience.