HelpDesk
HelpDesk is a very useful ticketing system where your customer service team can automate the workflow. Thanks to HelpDesk, you can assign tickets to your members, add private notes and create canned responses by using the ticketing system.
By integrating forms.app and HelpDesk, you can create a new ticket or update an existing one and submit a response. In this way, you can provide your users with the highest level of customer service.
You might also like

SmartFile
Export your form responses to SmartFile and easily share them with team members.Zapier

Hippo CMMS
Follow a fast and simple way of maintenance management.Zapier

Zoho Analytics
Use your form and survey responses as data sources and report them.Zapier

MasterBase
Strengthen your communication by personalizing your messages.Zapier