7 min read
Since the invention of sports, hundreds of thousands, maybe millions, of sports clubs and sports teams have existed. With the years passing, sports clubs have built up to their modern standards from their rudimentary form. Doubtlessly, all that evolution could not have been made without receiving feedback from members.
In this essay, we will discuss what a sports club survey is and why it is important to use one. Subsequently, we will provide you with a step-by-step guideline to create a free sports survey questionnaire, as well as 20 essential questions to use. Last but not least, we will furnish you with 7 expert tips to create the most useful form possible.
What is a sports club survey?
A sports club satisfaction survey is a tool used to collect data from members of a sports club to evaluate the quality of sporting events of a club.
This type of online survey helps club administrators develop facilities and regulate the types of sports. Therefore, it is a great way to understand the needs, preferences, and concerns of sports enthusiasts.
Why to use a sports club survey
If you would like to increase the quality of your club, you must pay regard to what your members like and dislike. The best way to learn about sports fans’ needs is to ask about their opinions with a well-designed feedback form. Here are the key reasons why you must make use of a sports club survey:
4 Benefits of using sports club surveys
⏩Facility development: Club administrators may not always be aware of the facility’s technical needs. Member feedback can inform the club administration when they need an upgrade of equipment or expansion of some sections.
⏩Increasing member engagement: Consulting with members about the club’s sufficiency makes them valued and more connected to the club. It can even foster a sense of community and loyalty.
⏩Benchmarking against competitors: The survey can enable the club to understand how its facilities and activities compete with those of other sports clubs. Comparing will ensure that the club remains up-to-date with high standards and keeps it ahead of its competitors.
⏩Allocating financial resources: With the help of open-ended questions, the club administration can spot the specific preferences of their members. Thus, administrators can be assured that investments are made where they will have the greatest impact.
How to create a sports club survey (in 6 steps)
In forms.app, creating a form takes less time than you may think. As well as saving time, you will benefit from taking the least effort to create any form with our step-by-step guidelines. Here are the essential steps for creating a course feedback survey form:
Step 1: Log in or create a new account
Open your forms.app account
As a first step, you can create a free account in seconds if you don't have one. You can go directly to the platform if you already have an account. Apart from these, you can also log in via Google, Facebook, and Apple accounts.
Step 2: Choose a free template
Choose a beginning option
You can start from scratch if you would like to decide on every element from the beginning. If you would rather save time, you can select one of the sports club survey templates. This way, you can customize the details that matter most to you. Alternatively, you can create a form with forms.app AI in seconds.
Step 3: Include your own questions
Add your survey questions
After selecting a template, you can add your own questions, along with these sports survey questions we have compiled for you in this article. Additionally, forms.app's AI feature can significantly help you rephrase questions and make advanced suggestions.
Step 4: Customize your form design
Style your sports club survey
Now that you have added your questions, it's time to customize your survey’s design. You have a wide range of options to style your survey precisely as you want. The design sections offer multiple choices for customization.
You can easily pick a theme and adjust the colors. You can also upload your form photos, logo, and cover. Additionally, you can tailor colors, fonts, and other overall design elements that reflect your preferences.
Step 5: Share your survey
Share your sports club survey
Once you have customized your form design, you can choose to embed it on your website or share it across all digital platforms. Within the settings, you have the option to configure privacy levels, such as public, restricted, or private. Additionally, you can also customize how the form appears on your website when you share the link.
Step 6: Analyse survey results
Check your results and analyze
Finally, it is time to examine all of the feedback you have collected. To boost your efficiency, you should review and assess the feedback in detail. The forms.app provides you with a great tool to analyze the responses thoroughly. Do not forget to look at the "Results" section to review your data in detail.
20 Essential questions to use in your sports club survey
We have covered the significance of using a sports club survey. This section has compiled 20 essential sample survey questions for sports clubs. While you can use any survey question for your members, you can also use specific question formats to increase engagement. In addition to club-related questions, you can optionally ask for demographic information initially.
1. How satisfied are you with the overall facilities provided by the sports club? (Rating scale: Very Dissatisfied to Very Satisfied)
2. How would you rate the quality of the coaching staff? (Rating scale: Poor to Excellent)
3. Are the training sessions scheduled at convenient times for you? (Yes/No)
4. How do you feel about the club's communication regarding events and social media updates? (Rating scale: Very Poor to Excellent)
5. How would you rate the cleanliness and maintenance of the club’s facilities? (Rating scale: Very Poor to Excellent)
6. Do you think the club offers various sports and activities? (Yes/No)
7. How satisfied are you with the membership fees and value for money? (Rating scale: Very Dissatisfied to Very Satisfied)
8. How approachable and helpful do you find the club’s administrative staff? (Rating scale: Not At All to Very Much)
9. How likely will you recommend this sports club to friends or family? (Rating scale: Very Unlikely to Very Likely)
10. Do you want additional facilities or amenities added to the club? (Open-ended answer)
11. How would you rate the club’s efforts in organizing social or competitive events involving your favorite sports? (Rating scale: Very Poor to Excellent)
12. Do you feel that the club provides adequate support for members of all skill levels? (Yes/No)
13. How would you rate the club’s efforts in promoting a positive and inclusive atmosphere? (Rating scale: Very Poor to Excellent)
14. How satisfied are you with the quality of equipment the club provides? (Rating scale: Very Dissatisfied to Very Satisfied)
15. Do you feel that the club takes your feedback and suggestions seriously? (Yes/No)
16. How easy is it to access information about the club’s programs and schedules? (Rating scale: Very Difficult to Very Easy)
17. How would you rate the safety measures and protocols at the club? (Rating scale: Very Poor to Excellent)
18. How satisfied are you with the club’s efforts in engaging with the local community? (Rating scale: Very Dissatisfied to Very Satisfied)
19. Are the club’s website and online resources user-friendly and helpful? (Yes/No)
20. What improvements or changes would you suggest to enhance your experience at the sports club? (Open-ended answer)
7 Expert tips for creating a sports club survey
We have covered the advantages and reasons for utilizing a sports club survey. When designing a course feedback survey form, certain crucial components must be considered. This chapter includes seven essential guidelines to help you create the most beneficial form possible.
Pro tips for your next sports club survey
💡Ask for demographics: Learning the demographics of club members, such as age, gender, and medical condition, allows the club administrators to take convenient steps toward fulfilling their needs.
💡Include descriptions: You can provide information about the form. Not everyone can fill out forms perfectly. Add small tips about your questions and desired answer patterns to avoid misunderstandings.
💡Keep it concise: Short, simple, and straightforward questions can keep the reader engaged in the survey. Ask your questions directly and with certain and clear answers.
💡Analyze and act on results: After collecting responses, analyze the responses thoroughly. Share the findings with your team and develop an action plan to address any identified issues or opportunities for improvement.
💡Maintain a professional tone: It is crucial to maintain a formal tone to give a professional impression while adding your own questions to the survey.
💡Manner counts: Ask about the staff’s general manners toward members. Having fine facilities is not always enough. The staff’s manners can dramatically affect members' overall experience.
💡Use different question types: Incorporate various question formats such as multiple-choice, rating scales, and open-ended questions. This approach provides you with richer data by improving response accuracy.
Wrapping it up
In essence, sports club surveys are a simple but highly efficient way to understand how welcoming, inclusive, and sufficient your club is. Both club members and administrators can significantly benefit from using a sports club survey. While users enhance their sports experience, club administrators increase the quality of their facilities.
In this article, we have covered what a sports club survey is, why you need one, and a step-by-step process for creating one. Last but not least, we have mentioned professional tips for creating the best sports club survey possible. The survey covers all the aspects you will need, and it is now up to you to use it.
